Customer Support Engineer

We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer-centric, and sustainable Engine focused MRO worldwide.
 
Working with an extensive network of partners and business development offices in Europe, the USA, Asia and the Middle East, we offer comprehensive, fully customized solutions for the Maintenance, Repair and Overhaul of aircraft engines, airframes and components sales business including impeccable technical support to over 500 customers worldwide. Our mission: We safely power your flight.
 
To start your talent journey with us, apply now as:
 

Customer Support Engineer

The position holder will provide technical support, definition, and implementation of engine work scopes in agreement with the customer.

Your tasks

 

• Prepare and define engine work scopes, considering customer requirements, SR Technics technical standard and contractual obligations


• Provide technical customer support for these engines during the shop visit


• Provide actively engineering support by identifying, participating or leading in troubleshooting activities, continuous improvement and development initiatives


• Execute technical investigations and issue investigation reports


• Define and improve the technical standard and maintenance concept of the contracted engine platforms, considering the aviation requirements according to EASA Part 145 and all quality and commercial aspects


• Support Business Development and Product Management on technical matters

Your profile

 

• ETH, BSc, FH or HF


• Aviation MRO industry experience


• Knowledge of English (level C1); knowledge of German language is an advantage

Your chance

 

• An attractive position in a global and dynamic company


• Competitive employment conditions


• Opportunity for professional and personal development

 

Thank you for your interest.
By submitting your application, you give your consent that all personal data you have submitted here may be processed by us for the purposes of candidate selection process in our company.
Please note that only candidates who meet the listed requirements will be contacted.




Direct applications will be treated with priority. Please note that due to Swiss immigration regulations, we currently only consider applicants holding a EU Passport, Swiss Passport or a Swiss working permit. Ref: ESEE/8436
 

Contact:
Magdalena Milenic, E-Mail schreiben