RCIS Crop Claims Specialist

RCIS Crop Claims Specialist

Zurich is currently looking for a Crop Claims Specialist to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.

This incumbent will work from a home-based office and is located in Illinois. This position is scheduled to work 40 hours per week. Approximately 50% travel is expected to cover the territory.

The ideal candidate will need to live and service within a 100-mile area of the following Illinois counties: Adams, Pike, Schuyler, Cass, Scott, Morgan, Menard, Sangamon, Logan, Dewitt, Macon, Piatt, Champaign, Vermillion, Edgar, Douglas, Coles, Moultrie, Christian, Shelby, Montgomery, Macoupin, Jersey, Green, Calhoun, Fayette, Effingham, Clay, Jasper, Crawford, Richland, Lawrence & Clark

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community.

As a Crop Claims Specialist, your primary accountabilities will include:

Work the most complex claims, involving multiple causes of loss, multiple quality issues, subrogation claims

Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures

Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage

Assists with training of lower-level adjusters for both Multi-Peril Crop Insurance (MPCI) and Crop Hail (CH)

Completes Quality Assurance type reviews such as conflict of interest, actual production history and high dollar reviews on MPCI policies with the ability to change unit structure pending review outcome

Completes claims on specialty crops as designated by the local manager or area

Completes Crop Hail re-inspections when requested for quality assurance purposes

Works claims of 508H (Risk Management Agency pilot) crops

Assist the national training team in adjuster trainings

Serve as subject matter expert for projects and committees as assigned by management

Assist with Team Member reviews and aid in identifying trends or issues that could affect the quality assurance of the Crop Claims team

Assists with claims that may require subrogation and/or claims that may lead to litigation

Protect Zurich’s reputation by keeping claims information confidential

Maintain professional and technical knowledge by participating in education opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies

Basic Qualifications:

High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry, AND

Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date

Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims

RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions

Preferred Qualifications:

Experience as a Crop Claims Field Adjuster

Strong verbal, written and interpersonal communication skills

Strong organization and prioritization skills

Intermediate Microsoft Office skills

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Illinois Virtual Office

Remote Working: Yes

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1