Service Delivery Manager

Comfone AG — Bern
21 OktoberFach­ver­ant­wortung100%

Service Delivery Manager

  Working for Comfone provides you with the opportunity to broaden your horizons through gaining experience in a global market, surrounding yourself in an international work environment and furthering your experience in a contemporary workplace.

With over 22 years of experience in the telecom industry providing mobile roaming services, Comfone has achieved significant success. Through organic, steady growth, Comfone continues to expand the global customer base year after year. To learn more about the company, please check the website www.comfone.comService Delivery ManagerTo start work immediately or at a later date by agreement.

On our teams, everyone counts – and we want your unique way of thinking.

You bring the talent, and we will provide the rest!

Your responsibilities

  • Interface regularly with Sales, IP connectivity suppliers, VAS vendors and IPX team to support Comfone’s customers

  • Serve as a single point of contact responsible for the implementation of Comfone services 

  • Analyse customer’s technical requirements and propose optimal cost efficient solutions to fulfil customer’s needs 

  • Discuss technical implementation part with customers (implementation documents, call flows, diagrams)

Your profile

  • High commitment and strong customer focus 

  • Several years of experience in Telecom (Mobile Network Operator or International Carrier) 

  • Proactive approach and strong project management skills 

  • Knowledge about Data Clearing processes, Financial Clearing processes and roaming is a plus 

  • Fluent in spoken and written English, extra languages are a plus 

  • You are willing to work in Bern, Switzerland 

  • The position is open to Swiss and EU nationals, and to holder of a valid Swiss work permit

We offer

The Comfone team is 30 nationalities strong and we will give you the opportunity to demonstrate your skills and contribute ideas whilst supporting your personal and professional development. As a committed and proactive personality, you can be a formative part in the future of our dynamic and successful company.

If you are looking for the opportunity to contribute your expertise to meaningful and rewarding work in a successful company, we invite you to learn more about this exciting position.

WorkplaceApply online if this sounds like your next challenge.
Please include your cover letter, CV incl. photo and relevant references or certificates. We look forward to receiving your complete online application.

Comfone
Sarah Seibt,
hr@comfone.com
comfone.com Apply online Personal consultant  

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