Junior IT Support 60-80%

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As the first non-commissioned real estate agency in Switzerland, we work every day to rethink and redefine the codes of real estate brokerage. Based on our founding principles of questioning, respect and solidarity, we have become in less than 3 years a key player in the real estate industry and the leader in the brokerage sector.

 

This success would of course not have been possible without all our talented employees. Ambitious, committed and dynamic by nature, they push the company, day after day, to new heights. The strong growth we have experienced since our inception naturally leads us to be constantly looking for new motivated talents to join our teams and help us achieve our goal of becoming the absolute reference when it comes to real estate transactions.

Junior IT Support 60-80%

We are looking for a very first IT Help Desk Analyst (Tier-1/2). You will be required to oversee all aspects of hardware and third-party software requirements. This could be the ideal opportunity to fast-track your career, endorsing real responsibilities very early on and engaging with senior management on a weekly basis.

 

You have in-depth knowledge of computer systems, networks, and appropriate software applications. But your real flair lies in your ability to communicate with all levels of users both verbally and in writing. You have the creativity to translate complex IT issues into simple, comprehensive steps that a wide audience can understand, and you are a true team colleague whose energy and enthusiasm inspires others.

 

Your responsibilities will include

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners

  • Monitoring and maintaining computer systems and networks

  • Repairing and replacing equipment as necessary

  • Providing technical support across the company (this may be in person or over the phone)

  • Managing our inventories across our multiple locations

  • Coordinate Help Desk with external service providers (G Suite provider, ZoomPhone, DocuSign…)

  • Championing digital best practices across the whole organization

  • Be a Google G Suite power user, advocate for best practices, train other employees and manage our G Suite infrastructure

  • Testing new technology, and provide management with key elements for buying decisions

 

What we offer you

  • Pioneering work in the future of real-estate transactions: the opportunity to scale an IT infrastructure

  • High level of personal responsibility in your work with flexibility in time and work allocation

  • Strong involvement and the opportunity to contribute yourself and your ideas throughout the company

  • Modern IT infrastructure and unique digital systems

  • A fast-growing company, flat hierarchies, fast decision-making and an inspiring working atmosphere

  • Start-up feeling, flat hierarchies, quick decision-making and an inspiring work atmosphere

  • Unique opportunity to influence the Swiss real estate market

  • Team events, Ping-Pong, darts, afterworks, etc.

 

Job requirements

  • Bachelor’s degree in Computer Science, Computing, Engineering or Apprenticeship in an IT Support team and equivalent 

  • Fluency in English, and in German and/or French

  • Google G Suite applications, VOIP systems - please mention any of those when applying

  • Confirmed analytical skills in both Windows 10 and Mac OS X

  • Experience with IT support ticketing systems

  • A technical, logical thought process

  • Problem-solving skills & ability to prioritise

  • Open-minded, helpful, hands-on and enthusiastic 

  • CompTIA A+ certification or equivalent would be a plus

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