Inserat vom Dienstag, 30. Oktober 2018

Excellence Manager Key Account Management

Kühne + Nagel AGMöhlin
  • Möhlin
  • Grossunternehmen
  • Festanstellung, 100%
  • Mitarbeiter

Excellence Manager Key Account Management

Excellence Manager Key Account Management

Mohlin

Job description

We are looking for individuals who have a passion for operational excellence and supply chain compliance. An Excellence Manager is responsible for the holistic support of the dedicated key accounts across all business units in which one of the main responsibilities is the transmission of the customer requirements towards the internal operational departments. Your ultimate goal is to develop true partnerships with these customers, based on value adding solutions that go beyond the provision of traditional forwarding and logistics.

Your tasks and responsibilities

  • Ensure customer centricity in close cooperation with existing Key Account Manager and operational business units
  • Executing customer demand and act as first level escalation
  • Completing customer reporting and visibility requirements through our system landscape
  • Define Continuous improvement points for each customer and drive / coordinate and manage them
  • Coordinate and follow-up all continuous improvement of procedures and processes
  • Preparing volume and KPI reports and analyzing potential improvements
  • Preparation of business reviews and conduct customer review meetings
  • Monitoring the implementation of new business in collaboration with the respective business unit

Your skills and experience

  • Successfully completed apprenticeship as a specialist for freight forwarding, ideally a business related degree or comparable part-time course of study
  • Operational experience in airfreight and/or seafreight
  • Analytical skills
  • High level of MS Office user skills (in particular Excel)
  • Fluent in German and English (spoken and written form)
  • Willingness to learn and to develop

Good reasons to join

We are committed to deliver high quality solutions to our customers and are proud to be a strong leader in the logistics industry. We offer opportunities where you can grow your expertise, shape/optimize processes and apply/create innovative solution concepts. Join our Key Account Team and provide successful impulses within the Kühne + Nagel organization!

Contact

Ms. Sandra Sklors
Feldeggstrasse 5
CH-8152 Glattbrugg
+41 (0)44 866 82 05


About Kuehne + Nagel

With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com

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kncareers.com

Reference number: req40073

Kuehne + Nagel

3 Jobs — Glattbrugg

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