Head Payments

  • Veröffentlicht:

    11 November 2022
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Head Payments

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Head Payments

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Founded in April 2018 and headquartered in Zug, SEBA Bank is a pioneer in the financial industry providing a seamless, secure and easy-to-use bridge between digital and traditional assets. As a smart bank SEBA Bank offers a fully universal suite of regulated banking services in the emerging digital economy. In August 2019, SEBA Bank received a Swiss banking and securities dealer licence – the first time a reputed, regulatory authority such as FINMA has granted a licence to a financial services provider with a core capability in digital assets. The broad, vertically integrated spectrum of services combined with the highest security standards, make SEBA Bank’s value proposition unique - this is why Banque de France selected SEBA Bank to test the integration of Central Bank Digital Currency (CBDC). CVVC Global Report and CB Insights names SEBA Bank as Top 50 Companies within the blockchain ecosystem.

We are bringing a new financial services paradigm to the blockchain and finance economy. In scope of our growth plans we are looking for a Head Payments:

In the Head Payments function you will be responsible for the following:


  • Formulation and implementation of the banks Retail strategy, specifically:

    • Design the go-to-market strategy for payments / banking services  

    • Close collaboration with Marketing & Communications in building a state of the art digital and offline (i.e Launch Event)

    • Close collaboration with further internal stakeholders in respect to cards, payments and technology in driving forward a highly competitive solution, scaling growth by number of clients and Assets under Management

    • Close collaboration with treasury and finance to ensure solution fully integrates with existing financial and treasury management framework

  • Design and implementation of a state-of-the art tech platform and digital client experience

  • Contribute to the preparation of annual marketing plans and strategies to enable Client Managers achieving targeted growth objectives.

  • Conduct competitor analysis, market analysis and research, customer needs analysis on an ongoing basis to ensure continued competitiveness, relevance and profitability of retail banking offerings

  • Contribute to the effective launching of new products to ensure favorable market response and optimum build-up of revenue

  • Ensure growth of all of the banks payment products & services relevant to the segments

  • Ensure banks payment offering is fully compliant with relevant in country rules & regulations

  • Build out correspondent banking relationships and develop additional relationships with banks to help spread supplier risk for FIAT On and Off ramping


  • Maintain and acquire customer relationships to improve deposit liability growth and mix

  • Relationship Management of High Net worth Customers

  • Network with external baking partners, building strong banking partner relationships across multiple global currencies

  • Network with all potential clients in all relevant categories

  • Implement structures for effective customers relationship management and ensure continuous tracking and measurement of retail customer satisfaction/loyalty


  • Work in strong collaboration with the Operations team to define and improve service delivery standards

  • Prepare weekly and monthly reports for Executive Management

Additional Requirements

Establish high growth franchise for Personal Banking (defined as non-qualified investors) by

  • Obtain approval by regulator for SEBA to enter this client segment

  • Develop & promote the state-of-the art SMART Banking App globally

  •  Apply and run "Growth Hacking" strategies & team

Provide State-of-the-art Tech Solutions for B2B Segment

  •  Design & promote "Connectivity Solutions"

  •  Establish White-Label Wallet Solutions (B2B2C)

  •  Set a mark as the Global Standard for SMART Banking

 Ensure Best-of-Class SMART Banking Experience

  •  Seamless onboarding that is connected to growth hacking

  •  Ensure highly efficient cross/up-selling automation

  •  Implement tools for RM/AM to monitor status/prodcutiy KPI's

  •  Issue Mgmt

Candidate Requirements

  • +10 years of experience in a similar role in payments provision, corporate banking, business banking or retail banking

  • Led project team to build payment rail or payment solutions, or department head (or equivalent) for a retail banking functions

  • Strong understanding of payment processes, networks, payment messaging and technology

  • Solid understanding of Blockchain, Digital Assets, Currencies and Crypto

  • Strong understanding of payments/transactional processing

  • +10 years of business development experience & or banking relationship experience (Sales Execution & Fulfillment, Sales Evaluation & Reporting)

  • +5 years in payments industry

  • Significant network in the payment space & experience with FIAT ON and OFF ramp- including domestic and cross border

  • Understanding of customer experience and monetization strategies (including client conversion, cross selling, customer acquisition & retention.)

  • Robust process understanding from the content and technical IT perspective

  • Working experience with crypto exchanges preferred and basic understanding of blockchain as a payment solution (e.g. stable coin, exchange network) a plus.

  • Ability to interact with process stakeholders at various levels and to provide executive sponsorship to global process leaders

  • Excellent communication and interpersonal skills at all levels, internally and externally

  • Very good problem solving and organizational skills and proven ability to prioritise responsibilities

  • Demonstrated ability to achieve objectives, focus on details and good analytical skills


At SEBA, our people make the difference. We look forward to receiving your full application (CV, Motivation Letter, Reference Letters and Diplomas).

Zusätzliche Informationen

Stadt Zug Art der Stelle Vollzeit Eintrittsdatum Dec 1, 2022


Tobias Klein Jetzt bewerben