Community Managers, 60-80%

Wikimedia CH

Wikimedia CH

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Key information

  • Publication date:

    27 March 2024
  • Workload:

    60 – 80%
  • Contract type:

    Unlimited employment
  • Language:

    German (Native language), French (Fluent), English (Fluent), Italian (Basic knowledge)
  • Place of work:

    berne

Wikimedia CH is a not-for-profit association, the Swiss chapter of the international Wikimedia
Movement. Wikimedia is bringing people together with the aim of disseminating free knowledge for a smart and open society, through the Wikipedia encyclopaedia and other associated projects.

We are a collaborative and accountable association representing the interests of our multilingual wikicommunities in Switzerland. As a grassroots organisation, with each team member’s empowerment through an agile structure and mindful environment at its heart, Wikimedia CH currently employs fifteen people part-time and works with an engaged community of members and volunteers.
We are now seeking two dynamic individuals, who share our vision, to join our team as:
Community Managers, 60-80%

The positions will play a critical role in implementing and carrying the new Wikimedia CH Community Strategy, which lies particular focus on community management, health & retention as well as volunteer recruitment and empowerment. Reporting to the Community Team Lead, the Community Managers are expected to be deployed flexibly to service the different linguistic regions of Switzerland.
In this exciting role, you will become part of an agile, mindful organisation which adheres to holocratic principles and where you will be working in a collaborative and accountable environment that values and respects each team member's contribution.
If you fluently speak and write English and (Swiss) German, as well as Italian or French, are passionate about volunteers and community management and already have some experience, then we would love to hear from you!

Die Positionen werden eine entscheidende Rolle bei der Umsetzung und Durchführung der neuen Wikimedia CH Community Strategie spielen, die einen besonderen Schwerpunkt auf Community Management, Gesundheit und längerfristiger Bindung sowie Anwerbung und Befähigung von Freiwilligen legt. Die Community Manager:innen sind dem Community Team Lead unterstellt und werden flexibel eingesetzt, um die verschiedenen Sprachregionen der Schweiz zu unterstützen.
In dieser spannenden Rolle wirst du Teil einer agilen, achtsamen Organisation, die sich an holokratische Prinzipien hält und in der du in einem kollaborativen und verantwortungsvollen Umfeld arbeitest, das den Beitrag jedes Teammitglieds schätzt und respektiert

Wenn du fliessend Englisch und (Schweizer-)Deutsch sowie Italienisch oder Französisch sprichst und schreibst, dich für Freiwilligenarbeit und Community Management begeisterst sowie bereits über erste Erfahrungen verfügst, dann freuen wir uns auf deine Bewerbung!

Ces postes joueront un rôle essentiel dans la mise en œuvre de la nouvelle Community Strategy de Wikimedia CH, qui met l'accent sur la gestion, la santé et la rétention des membres de la communauté, ainsi que sur le recrutement et l'autonomisation des bénévoles. Sous la responsabilité du Community Team Lead,
les Community Managers seront déployé·e·s de manière flexible afin de servir les différentes régions linguistiques de la Suisse. Dans ce rôle passionnant, vous faites partie d'une organisation agile et attentive qui adhère aux principes holacratiques.

Vous travaillez dans un environnement collaboratif et responsable qui valorise et respecte la contribution de chaque membre de l'équipe.
Si vous parlez et écrivez en français, anglais et allemand couramment  (italien serait un plus), si vous êtes passionné·e par le bénévolat et la gestion des communautés et si vous avez déjà une certaine expérience, alors nous nous réjouissons de faire votre connaissance !

Your responsibilities:
• Volunteer Recruitment and Empowerment
• Monitoring and Support of Community Health/Retention
• International Coordination and Engagement
• Event and Campaign Planning and Execution
• Training and Development of Volunteer Capacities
• Metrics and Reporting
• Partnership Development
• Cross-Functional Collaboration with other Wikimedia CH Programmes
Requirements:
• Language skills: C1 in English, (Swiss) German and Italian or French.
• Ability to work on flexible schedules, including evenings and weekends, to accommodate the
nature of wiki-community work.
• Availability for regular (day) trips within Switzerland.
• Ability and willingness to working collaboratively with other people and/or programmes within the
organisation and outside to achieve common goals and objectives.
• Ideal: Experience in the wiki world and/or with wiki projects

Experience:
• Demonstrated ability to recruit and engage volunteers effectively, empowering them to contribute
to organizational goals.
• Record of accomplishment in implementing strategies for fostering a positive and inclusive
community environment.
• Proven expertise in community/volunteer management, including facilitating discussions, resolving
conflicts, and fostering collaboration among stakeholders.
• Strong coordination and engagement skills with international communities, including understanding
cultural nuances and building relationships across linguistic regions.
• Experience in planning, organizing, and executing events and campaigns for community/volunteer
engagement.
• Ability to develop and deliver training programs to enhance volunteer capacities.
• Familiarity with data collection and analysis to measure initiative effectiveness, with the capability
to report key metrics and insights to stakeholders.
• Networking and partnership-building skills, including identifying and cultivating relationships with
external organizations and stakeholders.
People skills/competencies:
• Strong intercultural competence and a “can do” attitude
• Pro-active, and results-oriented with an excellent capacity to organise him/herself
• Strong online collaboration skills
• Good understanding of technology (IT, wiki, ...)
• Resilience and effective conflict/crisis management skills
• An understanding of free knowledge with a commitment to this value and the mission of Wikimedia

Contract details:

• Start May 2024 or by agreement
• We offer these exciting positions in a modern not-for-profit setting, inside a high-profile association with interesting and varied tasks and the possibility of development. Being a virtual organisation without a physical office, the candidate will be home-based, frequently travelling across Switzerland and sometimes abroad. Any language region in Switzerland is possible – ideally in proximity of the French-German or Italian-German language border.
• Starting salary 13 months, from 73’000 CHF for a 100% position
• Attractive pension fund and benefits

Applications:
Applications will be reviewed and processed upon receipt. Applications should be addressed
electronically to including your CV and a cover letter.

Please do not attach certificates or indicate references at this point.

Please only apply if you write/speak the required languages. Only candidates with a valid permit to work in Switzerland will be considered

 

Contact

  • Wikimedia CH

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