Job - Expedia Group | Careers

Account Manager, Global Inside Sales (Russian, Italian or German)

Spain - Madrid

Commercial

Full-Time Regular

03/12/2024

ID # R-86513

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Account Manager, Global Inside Sales

Expedia Partner Service (EPS) is seeking an experienced Account Manager to join our growing team. As an Account Manager, you will own and drive the business discussions with a multitude of white label affiliate partners from a high-level business discussion to operational delivery and beyond. You will work closely with our Business Development and Partner Connect (technology) organization. We are looking for a candidate with a passion for travel & technology combined with good interpersonal skills and eye for business are critical to an Account Manager's success.

The role’s primary responsibility is to handle the Inside Sales partners for the EMEA markets. We expect you to interact and handle external partners to ensure that we have continuous business growth. The suitable candidate will need to be able to identify accounts that have the potential for growth and nurture positive relationships in order to proactively identify and assist partner's business needs. The role requires strong discernment and ability to drive value to the partners. The Account Manager will also be encouraged to interact seamlessly with multiple arms of the organization for efficient success partners.

What you’ll do:

Leading a portfolio of affiliates (around 25-30 partners) at any given time in the EMEA region

Own and lead the sales process to enhance existing partnerships (through up selling of product and services and sales optimization) and to build strong long term strategic commercial relationships, formalized in enduring contractual agreements. The ability to navigate board level management and understand the political pressures of a partner's organization to reach a positive outcome

Ability to accurately diagnose known and unknown partner business needs - Strong value based selling skills founded on intuition for business and the ability to translate benefits into the partner’s business language to prove value and handling objections

Ability to renegotiate and renew contracts with partners to develop mutually beneficial deals for both Expedia and the partner

Good communicator to optimally form strong business relationships remotely (via phone, Zoom, email); including fundamental presentation skills and the consistent record to articulate ideas clearly and appropriately influence others

Identify standard methodologies and proactively share the findings with affiliate partners

Who you are:

Proficient in English and one language between Russian, German, Italian.

Ability to work in a multi-tasked, fast-paced environment

3-5 years of related validated experience

Experience in Account Management/ client servicing in a B2B environment

Experience in e-commerce and/or travel industry a plus

Validated record of achievement on sales performance

Available for up to 10% travel per year

Excellent oral/written communication skills

Proficiency in Microsoft Word, Excel, and PowerPoint

Good sense of intuition for business to influence internal and external decision-makers

Ability to handle multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment

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About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

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