Senior Delivery Manager in Pharma

305 King St W

Suite 1100

Kitchener, ON N2G 1B9

Canada

Senior Delivery Manager in Pharma Description

About the role

We are looking for a Senior Delivery Manager/Delivery Director to strengthen our Team end drive end-to-end client projects for one of our key Life Science Customer, cooperating closely with our Account Managers and Business Development.

To be successful in this role, you must be able to engage people, working fully autonomously, build your own strategy aligned to EPAM strategy and goals.

Are you ready to solve complex problems, drive solutions and to deal with all kinds of challenges outside of your comfort zone? Do you have a strong technical background matched with managerial skills? Do you consider yourself a team player, ready to cooperate with experts all over the world?

Then you’re the perfect candidate to join our team in Switzerland, where you can contribute with engineering and leadership excellence to both our client projects and your peers at EPAM.

What You’ll Do

• Be responsible for the end-to-end Customer delivery from initiation through the whole life cycle; ensuring projects/programs are delivered successfully and in line with EPAM processes
• Manage Customer relationship, expectations, represent delivery on governance level
• Address Customer issues, identify and manage engagement risks
• Co-ordinate the preparation of Customer proposals and statements of work
• Run multiple streams of activities and coordinate with Customer groups in various stages of the lifecycle
• Be accountable for delivery in all aspects – financial, sourcing, implementation, and business as well as regulatory requirements
• Cooperate with your peers, delivery partners, technology consultants, account managers and solution architects
• Work closely with multi-disciplined teams of product owners, architects, engineers, and quality assurance experts to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag serious issues early
• Participate in business development at existing clients and at new prospects. Understand client needs, continuously identifying new opportunities and drive growth of the accounts you are associated with
• Lead and represent delivery in sales and presales activities until contracting and beyond
• Share knowledge and best practices within the organization and with Customers

Requirements

• 8+ years’ experience in Pharma industry, with good understanding of Generics business model in Pharma
• Experience working with cloud and data platforms preferably in Life Sciences
• Experience working with AI/ML solutions, understanding the application of AI in Life Science
• Deep understanding and hands-on experience with Software Development Life Cycle, and various methodologies, experience with both Agile and Waterfall delivery models
• Hands-on experience delivering complex projects, managing customer stakeholders on all levels and successfully driving IT services engagements
• Ability to establish solid working relationships with clients, plus the ability to work effectively as a member of a dynamic, dispersed virtual team and to meet deadlines
• Excellent communication, presentation, and planning skills
• Exceptional organizational, leadership and stakeholder management skills
• Fluent German and English

Nice to have

• Solid understanding of Digital Health Ecosystems
• Understanding of implementing GxP compliant solutions
• Experience working in consulting or outsourcing Account/Delivery/Project Management

We Offer

• EPAM Employee Stock Purchase Plan (ESPP)
• Enhanced parental leave
• Extended pension plan
• Daily sickness allowance insurance
• Employee assistance program
• Referral program
• Hybrid working opportunities
• Global business travel medical and accident insurance
• Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more
• EPAM Switzerland was named a Top Company 2022, 2023 & 2024 by Kununu for its people centric culture built on life-long learning
• Certain benefits and perks may be subject to eligibility requirements

About EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

Additional

• Please note that any offers will be subject to appropriate background checks
• We do not accept CVs from recruiting or staffing agencies
• For this position, we are able to consider applications from the following:
• Swiss nationals
• EU/EFTA nationals
• Third-country nationals based in Switzerland with an appropriate work permit
• Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits