Retail Sales Manager for France and UK (100 %)

Kanebo Cosmetics (Europa) AG

Kanebo Cosmetics (Europa) AG

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Key information

We, Kanebo Cosmetics (Europe) Ltd, located in Zurich, are the European headquarters of Kanebo, a leading international cosmetics company that operates under the Kao Group (www.kao.com). As part of Kao's Health and Beauty Care division, we work together with the main headquarters in Tokyo, Japan to provide the luxurious brand “SENSAI” to the EMEA market. Driven by Kao's philosophy of “Kirei - Making Life Beautiful”, SENSAI has established itself as one of the most prestigious skincare and make-up brands in Europe. With over 40 years of experience, the brand is committed to providing consumers with a unique, Japanese-inspired beauty experience that leaves their skin feeling as smooth as silk.

Now, we are looking for a talented

to join our EMEA sales team with an immediate commencement.

Do you have a rich experience in luxury retail, ideally with cosmetics and are you interested in expanding the SENSAI’s sales in France and UK? The hyper selective distribution in today these markets represent 12 doors (incl. luxury department stores such as Harrods, London and le Bon Marché, Paris) with 10 local employees as well as direct EC sales.

You can find some more details about the position.

 Main objectives:

  • To grow the SENSAI sell-in/sell-out budget through successful staff performance and various activations while respecting SENSAI’s luxury positioning and brand philosophy
  • To evaluate the new opportunities, analysing past actions/activities for the brand to drive sell-out (stores, online and offline)

 Key accounts (direct contact)

  • Independent stores (via Sales Representative)

 Key responsibilities:

  • Be the interface between the trade and Kanebo’s European headquarters
  • Manage sell-in/sell-out team to reach targets
  • Define commercial strategy with Head of Sales and its implementation
  • Guarantee a top visibility of the brand in all point of sales and online shops
  • Negotiate with trade partners and various suppliers
  • Be fully responsible for P&L for both markets

 Scope of activities:

 Sell-out staff management:

  • Manage counter manager (and indirectly their SENSAI Advisors) -> performance and day to day issues follow up
  • Develop staff performance via various trainings and tools (CRM)
  • Create targets for staff and follow up via appraisals
  • Recruit staff together with HR representatives

Order and product management:

  • Orders / Payments supervision internally with logistics team and externally with customers
  • Product forecast for the 2 markets
  • Order novelties saleable and POSM / Validate regular POSM orders
  • Price management (saleable items)

Budgets and reporting:

  • Follow up on sales budget and follow up on reforecasting
  • Validate budgets and concepts for any PR activation
  • Propose and implement new ideas to drive sales
  • Supervise and analyse reporting, and potentially improve them
  • Generate action plans based on reports analysis

Administration:

  • Validate and proceed with invoices
  • Overview of staff contract
  • Control account receivables
  • Management of monthly staff paperwork/expenses/salaries

Internal exchanges:

  • Maintain a very good and constructive relationship with all partners
  • Collaborate closely with other in-house divisions (Marketing, Business Planning, Training, Administration, Customer Service/Logistics and Accounting)
  • Participate in monthly Management Committee Meetings and present updates on business and future challenges/opportunities

Travelling:

  • Regular visit the shops and key accounts, occasionally take part in brand events
  • Travel will represent for 30-40% of the time

Team description:

  • Report to EMEA Head of Sales
  • Sales Team consists of Head of Sales, Sales Representatives (for distributor, Travel retail), Trainer, Retail coordinator
  • Currently 10 dedicated SENSAI Advisors (beauty consultants) incl. Counter Managers in UK and France who report you directly.

What we expect from you: 

Academic background and job experiences:

  • Minimum Bachelor level in International Sales and Marketing or similar education
  • Minimum 5-7 years retail experience, ideally in selective beauty in France or UK, that must include sales staff management and negotiation with retailers

Hard skills:

  • Microsoft 365 (very good level, especially on Excel, PowerPoint, SharePoint and Teams), SAP, Power BI

Soft skills:

  • Very good analytical skills
  • Easiness to convey clear ideas
  • Capacity to picture processes and potentially improve them
  • Very good international cross-communication skills
  • Capacity to think above his/her role with resilience
  • Willingness to learn
  • Interest in Japanese beauty and Japanese culture is a plus

 Language requirement:

  • French and English at professional level are mandatory.

What we offer: 

  • Brand-new office (moved in December 2023) right at SBB Zurich-Oerlikon station
  • Very international environment with a friendly and collaborative atmosphere
  • Hybrid working style which enables you to work from home and in the office (min. 2 days/week in the office) and flexible working time.
  • SBB Half-fare travel card

Are you interested in joining us? Then, we look forward to receiving your serious and enthusiastic application by email to .

Please note that the applications via recruitment agencies and incomplete applications will not be considered.

 Kanebo Cosmetics (Europe) Ltd., Hofwiesenstrasse 349, 8050 Zurich

 

Contact

  • Kanebo Cosmetics (Europa) AG

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