JOB DESCRIPTION:

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. 

Abbott's Diagnostics Division in Switzerland is looking for a

Sales Specialist (Abbott Ambassador) Core Diagnostics

field-based in Switzerland

PURPOSE OF THE JOB

The Abbott (non-technical) Ambassador is responsible for managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts.

 

MAJOR RESPONSIBILITIES

• Full revenue responsibility including forecasting and target performance achievement.
• Act as a trusted partner and advisor as Abbott’s main contact to customers.
• Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process.
• New product and menu expansion targeting and sales support.
• Prepare and execute regular customer business reviews.
• Manage routine renewals of base business accounts and negotiate long-term contracts.
• Implement new assays.
• Provide ongoing training and coaching to customers as requested.
• Oversee progress of cross-functional implementation team (post-sale) with project manager.
• Success in this role is measured by economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue.

EDUCATION AND COMPETENCIES REQUIRED

• Bachelor’s degree or equivalent experience required. Bachelor’s / Engineering degree in bio medical / electrical / mechanical / medical technology / biology / pharmacy or commercial is preferred.
• Minimum of 1-3 years track record in the diagnostic industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts.
• Proven track record in a similar position supported by management and customer references.
• Successful engagement with customers, specifically Business Management and key stakeholders.
• Excellent product and industry knowledge.
• Strong understanding of key stakeholders and customer dynamics.
• Strong solution selling and relationship building skills.
• Excellent communication skills.
• Ability to identify and drive resolution of issues.
• Long-term, strategic focus on account.
• Candidates must be fluent in German, French, and English. Additional languages (Italian) are advantageous.

WORKING AT ABBOTT

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Do you have what it takes? Then send us your application today. We are looking forward to meeting you!

Connect with us at  www.abbott.com , on LinkedIn at  www.linkedin.com/company/abbott-/ , on Facebook at  www.facebook.com/Abbott  and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Field Services

     

DIVISION:

HIAC Core Lab

        

LOCATION:

Switzerland > Baar : Neuhofstrasse 23

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 75 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable