Teoxane Laboratories were established in Geneva, Switzerland, in 2003. They are specialized in the design and manufacturing of hyaluronic acid-based dermal fillers and dermocosmetics. Teoxane strength is to offer a global patient care. Using its products, practitioners are able to fill all kinds of wrinkles, from the finest to the deepest, to restore youthful volume to the face, and to treat the neck and décolleté, with natural results. The strength of Teoxane is also its human size and independence. Teoxane has a total freedom of thoughts, action and innovation which makes the company unique.

In the frame of the growth of our business, we are looking for a :

CRM Content Coordinator

Main activities

• Develop CRM programs in consistency with the customer journey and aligned with Digital, Marketing and Event teams on the communication plan on Global and Local levels
• Perform day-to-day emailing activities, including content, scheduling, testing, and implementation of one-shot, recurring, triggered, and dynamic content campaigns
• Monitor campaign performance and key performance indicators
• Support local campaign needs in term of content and monitoring
• Animate content best practices within the global CRM community
• Any other specific assignment that may be entrusted to you by the Management

Your profile

• EPF, HES, University or Engineer degree
• Minimum of 1-3 successful years of Marketing and Customer communications experience, experience in healthcare public relations would be a plus
• A first B2B and/or B2C experience in Pharmaceutical, Healthcare or Luxury industry would be an asset
• Demonstrated writing, editing and project management skills and attention to detail
• Proven writing, editorial and project management experience combined with strong attention to detail and a passion for quality content
• Ability to manage multiple projects simultaneously in a deadline-driven environment
• Well-developed analytical skills and a proactive, problem-solving mindset
• CRM tools and email service providers knowledge, Marketing Cloud a plus
• Experience with customer data management and segmentation
• An independent and critical thinker who is a strong, collaborative team player and fast learner
• Fluency in English and French