e-CRM Campaign Manager

14.11.2019Position with re­spon­si­bil­i­ties100%

e-CRM Campaign Manager


We are Coty, a global leader in beauty. We’re World #1 in Fragrance, World #2 in Professional Hair Care and World #3 in Color Cosmetics.

Our iconic portfolio of more than 77 brands are sold in over 150 countries around the world. We believe in beauty with a purpose and brands that inspire, no matter where they are in the world. Our purpose is to celebrate and liberate the diversity of beauty. We challenge convention through invention, expanding our horizons to enrich your reality with possibility. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way.

We are presently recruiting for ae-CRM Campaign Manager Coty Professional Hair.


The e-CRM Campaign Manager develops and implements the e.CRM campaigns as part of the Global Omnichannel CRM strategy. He/she develops the Global e.newsletters across all the brands of our portfolio professional Hair and manage the implementation in many markets.

He/she ensures a best in class implementation with each of the brand standards. He/she monitors and develop the campaign performance, responding to both Brand and trade goals.


 As a team member of the CRM team you will:

  • Define the professional Global Omnichannel CRM strategy per brand.

  • Develop the e.newsletter program &  assets in collaboration with Creative teams, contributing to brand positioning and campaign performance

  • Manage the implementation of both digital campaigns related to Global Omnichannel CRM campaigns, ensuring best in class implementation

  • Ensure the efficiency of E-CRM campaigns process and execution

  • Contribute to development of new E-CRM program dedicated to e.com client’s activation and engagement

  • E-CRM campaigns Reports execution and analysis

  • Collaboration with regions and key Markets to understand local needs and support local execution in line with Global plan and guidelines

  • Follow-up of invoices and budget related to E-CRM campaigns



  • You have at least 5 years experience at a retailer, a luxury / fashion / beauty brand or E.com Pure Player, ideally in an international environment

  • You have organizational experience in project management and analysis

  • You are customer oriented and digital

  • You know how to use IT solutions for campaign management

  • You have excellent written skills and know how to communicate

  • Your English is fluent



Position with re­spon­si­bil­i­ties, 100%


Industry:Consumer/Luxury goods industry
Job offers:3 jobs
Location:chemin Louis-Hubert 1
1213 Petit-Lancy

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