Salesforce Operations Specialist (m/w/d)

Model AG — Weinfelden
09 JuneSpecialist100%

Salesforce Operations Specialist (m/w/d)

Our packaging is in great demand on the market. The joy of innovation, quality awareness and a focus on problem-solving shapes our thinking and acting. As a result, we have become a leading company in the field of corrugated cardboard packaging and are active throughout Europe.

To strengthen our team we are looking for you

Salesforce Operations Specialist (m/w/d)

Your tasks:

  • To ensure the entire end-to-end operation in the area of e-commerce, CRM and marketing CRM, provide technical support for the countries

  • Responsibility for the further system development, continuous alignment with CI / CD and delivery in the multi-cloud environment

  • Management of technical questions with our suppliers and implementation partners, like performance, release and license management, system extensions and add-ons implementation, integration to our system landscape etc.

  • Management and monitoring of service level agreement with our service providers.

  • Development and testing of new functions together with the business and responsibility for the technical documentation.

  • General support - coordination of third-party service providers

  • You will be a member of wider IT business application team

  • You will also participate in the strategic development of the roadmap, taking optimal account of costs and benefits and the long-term IT strategy

Your Profile:

  • Comprehensive knowledge of Salesforce (Sales, Commerce, Pardot), data structures, Lightning platform and maintenance.

  • Very good IT / technical background

  • Proven project management skills. Ability to build strong relationships with virtual, international (and cross-cultural) teams.

  • Strategic skills to develop long-term visions and the ability to translate these into actionable roadmaps that are widely accepted.

  • Communicative, dynamic and assertive

  • You enjoy an agile way of working with short decision-making paths

  • Fluent in English is a must

  • German language knowledge would be an advantage

We offer:

  • Participation in the global customer engagement team and the digital transformation

  • Dynamic and international family company

  • A corporate culture based on collaboration, quality, learning, economy and personal integrity

  • A lot of creative freedom in the team and the opportunity to fully contribute

  • Modern employment conditions and attractive social benefits

  • Support in subject-related further development

Contact

Model AG
Maria Romero
Industriestrasse 30
CH-8570 Weinfelden
hr.weinfelden@modelgroup.com

Applications via e-mail will not be considered. Please apply via online application tool.

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09 June
Specialist, 100%
Salary

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