ASSISTANT OPERATIONAL MANAGER CONFERENCES AND BANQUETS (M/F) - Lausanne, Switzerland

Between lake and mountain, join hotels where natural elegance meets service excellence. Here, every moment reflects the beauty and authenticity of our landscapes, in a setting as inspiring for our guests as for our teams. We offer our employees real opportunities for growth within exceptional establishments. Great hospitality comes from the heart, and it is with passion that we make it shine every day.

• You supervise all conference and banquet operations according to quality standards
• You manage event planning, develop timelines, and coordinate with other departments
• You organize the work of banquet teams and extras, ensuring their operational follow-up
• You ensure the quality of customer service during the reception and running of events up to 300 covers
• You oversee orders for food, beverages, equipment, and necessary human resources
• You control hygiene, cleanliness of premises, and the work environment in compliance with standards
• You ensure smooth communication between banquet, kitchen, and stewarding departments
• You perform administrative tasks related to the department (reports, invoices, cash register) and participate in internal meetings

• You have successful experience in a similar position in upscale 4/5* hospitality or luxury catering
• You manage complex events with ease and rigor, including exceptional formats
• You master Microsoft Office tools and have good knowledge of banquet management software
• You have an excellent sense of customer service, good interpersonal skills, and a strong ability to manage stress
• You train, supervise, and support your teams with diplomacy, leadership, and team spirit
• You speak fluent French and English; a third language is a plus

• Temporary accommodation depending on availability
• Internal training
• Access to sports facilities
• An unbeatable priced menu prepared by one of our chefs
• Preferential rates within the hotels of our Foundation and Swiss Deluxe

Joining Sandoz Foundation Hotels means becoming part of a group where excellence, employee development, and sustainable development are at the heart of our values. We invest in your professional growth and offer an inspiring work environment where team spirit and authenticity are essential. Together, let’s shape great hospitality with passion and commitment.