Customer Service Clerk 80 - 100 %
E. Weber & Cie AG
Zürich
Key information
- Publication date:06 December 2025
- Workload:80 – 100%
- Place of work:Zürich
Job summary
Join WEBSTAR in Zurich, a family-run business enhancing logistics. Enjoy a dynamic work environment with growth opportunities.
Tasks
- Provide customer support in German and French, ideally Italian.
- Process orders accurately, both via phone and in writing.
- Handle various customer inquiries, including product info and complaints.
Skills
- Completed vocational training, preferably in commerce or retail.
- Strong communication skills and a passion for customer interaction.
- Proficient in common IT programs and adaptable to team needs.
Is this helpful?
WEBSTAR, headquartered in Zurich, optimizes and accelerates the flow of goods. With diverse assortments, we are at the pulse of the markets – through intelligent logistics and independent consulting, we support our customers. Around 25,000 items are available from our warehouses in Dielsdorf and Effretikon. We supply our B2B customers with products from the areas of hygiene and consumables, medical and care products, kiosk and shop items, as well as fun food services. As a successful and agile family business in its 5th generation, our core competencies are customer proximity and flexibility. The WEBSTAR group currently employs 400 people at various locations in Switzerland.
Customer Service Clerk 80 - 100 %
For our customer service in the convenience wholesale sector, we are looking for a customer service clerk to start immediately or by arrangement.
Your tasks
- Customer-oriented communication and consulting
Competent handling of all incoming calls in German and French, and ideally Italian - Processing orders
Receiving and processing telephone and written orders - Comprehensive handling of all customer inquiries
Assortment and product inquiries, shipment tracking, complaints - Pre-sales and transfer orders
Accurate recording and processing - Taking on diverse special and administrative tasks
Flexible deployment in various organizational and support activities - Communication with internal departments, especially with logistics and accounts receivable
Your profile
- Completed vocational training, ideally in the commercial sector or retail
- Experience in administrative activities
- Strong communication skills and enjoyment of customer contact
- Very good German and French skills, Italian an advantage
- Proficient in common IT programs
- Resilient, flexible, and team-oriented personality
- Pleasant manners
Are you interested in this versatile role and do your skills match our desired profile? Then we look forward to receiving your complete application, which you can upload directly here.
If you have any questions, you can contact Sabine Lenz, HR Business Partner: Phone: +41 44 274 82 74.
If you have any questions, you can contact Sabine Lenz, HR Business Partner: Phone: +41 44 274 82 74.
Only direct applications will be considered!
