Customer Advisor: Private Customers

Publication date:02 December 2025
Workload:100%
Place of work:Turbenthal

About the job

80% - 100% | Sales and Customer Consulting | Turbenthal | Experienced Professionals

Our team in the branches Effretikon, Oberwinterthur and Turbenthal has high standards for top advice for our customers.

Your main branch of assignment will be Turbenthal, where you will make a significant contribution to ensuring that we are perceived by our customers as their "close bank" for life and that sustainable customer relationships can be established. This is how you live the values of Zürcher Kantonalbank in everything you do: inspiring, responsible, and passionate!

Your tasks

Location responsibility for the Turbenthal branch
Welcoming our customers in the customer hall
Determining needs by taking into account individual wishes and goals as well as recognizing potential
Advising private customers in the areas of payments, saving, investing, and retirement planning
Accompanying our customers into the digital world
Scheduling appointments and conducting comprehensive advisory discussions
Acquiring new customers as well as recognizing and mediating further customer needs
Handling cash transactions, currency exchange, and precious metal transactions as well as managing ATMs, recyclers, and safe systems
Option to take on the role of practical trainer

Your profile

Completed commercial banking apprenticeship or an equivalent education with solid professional experience
Many years of experience in consulting and selling basic financial products
Enthusiasm for active customer consulting as well as a strong affinity for digital channels
High flexibility and an independent working style
Your communicative, trustworthy personality and confident appearance convince in customer contact
You are characterized by a strong acquisition, sales, and service orientation

Our offer

Passionate and committed team with a lot of experience and open to new things – our success lies in teamwork
Varied activity with exciting customer contacts
You can contribute based on your strengths
Your career is important to us as an employer, and therefore we support and accompany you on your path
Attractive overall package with interesting additional benefits and employee discounts (public transport, sports, leisure, childcare, and more)

Vivien Däppen
is happy to help you.
Phone: 044 292 27 19