Annual Internship eOperations Support (80-100%, all genders)

Do you want to experience SWISS flight operations up close and help get aircraft and crews into the air on time and well prepared?

Start date: August 1, 2026

Do you want to experience SWISS flight operations up close and help get aircraft and crews into the air on time and well prepared?

Start date: August 1, 2026

Tasks

At our desk in the Operations Center, you will advise our crews on questions regarding the electronic tools that SWISS provides to its crews as work devices. You diagnose problems on site and help ensure smooth operation of the devices and applications.

• Advice and support for crew members with any problems that arise
• Receiving and processing hardware and software issues and initiating corrections or escalation procedures
• Creating the required documentation
• Ensuring trouble-free operation, possibly solving operational problems in cooperation with internal and external service partners
• Supporting the further development of devices and applications
• Assisting with updating the onboard documentation in the aircraft

Inspiring environment

Become a part of SWISS

Our common goal is to make every customer's flight a real flight experience. To do this, we go the extra mile - always, at every step of the process, worldwide. Become part of our fascinating world where a job becomes a lifelong adventure.

Benefits

Discounted parking or public transport

Corporate health management

25 days of vacation

Travel discounts

Employee events and networking meetings

Location-independent work (e.g., home office)

Flexible working hours, part-time models

Discounts

Diversity programs

Discounted parking or public transport, corporate health management, 25 days of vacation, travel discounts, employee events and networking meetings, location-independent work (e.g., home office), flexible working hours, part-time models, discounts, diversity programs

Requirements

• Desired workload: A 100% workload is preferred for this position
• Basic education / schools: High school graduate or graduate of a technical, commercial, or business school or 3-year apprenticeship (EFZ)
• Knowledge of tablets and applications (Apple and Microsoft) and ideally experience in troubleshooting and problem resolution
• Flair for new technologies and IT trends
• Friendliness, strong customer orientation, empathy, and patience even in hectic situations
• Ability to explain technical contexts simply and understandably
• Enjoy solving problems
• Ability to independently acquire technical knowledge
• Good German and English skills, French skills are an advantage
• Driver's license category B
• Impeccable reputation for the issuance of an airport ID

For further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Contact

Company

About Swiss International Air Lines AG

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