Head of Reception & Cash Desk (m/f/d), 100%

About the job

LGT is a leading international private banking and asset management group that has been owned by the Princely Family of Liechtenstein for over 100 years. With around 600 employees, LGT Bank Switzerland has established itself as a renowned Swiss private bank and is an excellent address for both wealthy private clients and employees – this was also confirmed last year by the independent institute "Great Place To Work," which awarded LGT Bank Switzerland as one of the best employers in Switzerland.

Responsibility for leading and further developing the Reception & Cash Desk team in Zurich; promoting a positive, cooperative, and service-oriented work environment as well as ensuring smooth collaboration and efficient processes

Ensuring excellent service quality for external customers and internal stakeholders by implementing and continuously developing clear standards regarding service, quality, and professionalism

Ensuring compliance with internal guidelines, processes, risk and security requirements, as well as banking standards in all activities at the reception and cash desk

Promoting the development of team members through constructive feedback and supporting their professional growth

Actively promoting cross-departmental collaboration to share best practices and coordinate processes as well as quality and performance standards

Completed commercial basic training or equivalent qualification

Several years of professional experience at reception, cash desk, or in a comparable customer-facing role in the banking or financial services environment

Proven leadership skills with a practical, supportive leadership style as well as strong customer and service orientation

Excellent German and English skills, both spoken and written; additional languages (e.g., French or Italian) are an advantage

Strong organizational and coordination skills as well as the ability to prioritize and maintain an overview in a dynamic environment

Excellent communication skills and a cooperative, yet independent, precise, and reliable working style

High flexibility, resilience, discretion, integrity, and a strong sense of responsibility

Please note that we cannot consider applications from recruitment agencies for this position.

A great place to work – a great place to have impact: LGT promotes the diversity of its employees. We believe that an inclusive and appreciative corporate culture is the driver for a great workplace and offers the opportunity to create a unique and successful team. Therefore, our employees can also benefit from many additional perks.

Transparency and integrity are important to us. Therefore, you will find everything you need to know about us on our website before deciding whether the career opportunities at LGT align with your values. For example, about the history of the Princely Family, which is closely linked to our history.