Learning & Development Team Leader (F/M) 100%

Swatch AG — Biel
18.11.2019Executive po­si­tion100%

Learning & Development Team Leader (F/M) 100%

The company

Swatch is a leading Swiss watch maker and one of the world's most popular brands. The first Swatch watches surprised everyone with their revolutionary concept, creative design and provocative spirit. The brand philosophy is based on colour, movement, lightness and transparency, which can be seen in every Swatch product and project. The brand maintains a strong presence in the world of sports and art.

Job description

In order to reinforce the Retail Operations International team at our Headquarters in Biel/Bienne, Switzerland, SWATCH is currently searching for a

  Learning & Development Team Leader (F/M) 100%

In this position your role is to coordinate all Learning & Development activities worldwide, to provide top-notch service to around 3000 employees in about 800 stores. You will be responsible, in collaboration with your team, for the follow-up, implementation and development of the retail training strategy for our retail staff: matrix, modules, contents and all related guidelines and materials, as well as training and support to the trainers of our subsidiaries (approx 24 trainers worldwide).

  Main tasks will include:

  • Lead, coordination and support of the team (4 employees)
  • Implement the established Training Strategy following the business needs in collaboration with the Retail Operations Manager
  • Development of the training concept with new modules, or updating the existing modules, materials and guidelines to the business needs
  • Implementation of training through the Train the Trainers
  • Ensure that trainings are delivered as per HQ requirements
  • Support and maintain permanent contact with HQ Departments and trainers worldwide
  • Assure the correct update and implementation of e-learning worldwide
  • Review of Manuals (SOM)
  • Understand and analyse sales figures and KPI's
  • Create reportings related to trainings and sales figures
  • Search for new, innovative ways to train and implement it into the Swatch Retail Network


You are a professional with proven project management skills and have the ability to manage multiple projects, meet and work effectively under time and resource constraints.

To be successful in this role you have a strong customer focus, are commitment to innovation and continuous improvement. You are analytical and creative-capable of flexing solutions to changing demands. In addition, you have a demonstrated ability to gather, analyze information from multiple sources and recognize opportunities.

As a team player with good human relationship skills, you have the ability to coordinate, delegate and to motivate a team. Nevertheless, you are able to work independently with strong initiative. You are proactive and autonomous but at the same time detail oriented. You are used to work in a fast moving & ever changing, international environment. Your creativity allows you to find out-of-the-box ideas and achieve goals successfully.

Professional requirements

You bring a Bachelor's Degree including 3 years of experience in the training and development field in a retail multinational company. Moreover, you have experience working across cultures and in a matrixed environment. You have no problems working with numbers and have excellent knowledge of Microsoft Word, Excel, PowerPoint and Outlook.


Languages: excellent written and spoken communication skills in English; French, German or any other language would be a plus.

Company address

Nicolas G. Hayek Strasse 1
2500 Biel/Bienne 4


If you feel this opportunity meets your expectations, please apply online by clicking on the link below.

Länggasse 85 2504 Bienne



Executive po­si­tion, 100%
Länggasse 85 2504 Bienne


Industry:Consumer/Luxury goods industry
Job offers:4 jobs
Location:Länggasse 85
2504 Bienne

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