Receptionist (m/f/d)

About the job

What you will achieve with us

• Check-ins and check-outs: Professional and warm welcoming and farewell of our guests.
• Greeting arriving guests: You welcome our guests and ensure they feel comfortable immediately.
• Invoice preparation: Creation and management of guest invoices with the highest precision.
• Creation of weekly programs: Planning and organizing weekly programs for our guests.
• Reservations: Receiving and processing reservations with the utmost care.
• Internal communication: Ensuring smooth communication with other departments for optimal guest care.
• Start: from September or by arrangement

Who you are

• Authentic hospitality and charisma: Your natural friendliness and your sensitivity to the wishes of our demanding guests make you the perfect business card of our house.
• Well-groomed appearance and excellent manners: Your neat appearance and stylish manners leave a lasting impression on our guests.
• Team spirit and communication skills: You enjoy working in a team, are communicative, and characterized by flexibility.
• Guest service orientation at the highest level: As the first contact person for our high-class guests, you bring a pronounced service orientation and set standards in guest care.
• Solid training and experience: You have completed vocational training in upscale hospitality and can demonstrate at least two years of professional experience in 5-star hotels, through which you have acquired comprehensive expertise in front office operations.
• Language skills: Fluent German and English are essential. Additional language skills, especially in Italian and/or French, are an advantage.
• Technical know-how: You are proficient in using Opera Cloud as well as Microsoft programs Word, Excel, and Outlook.

Benefits