Financial Business Operations Officer

REGUS GROWS… GROW WITH US.

In more than 3’000 locations in 120 countries and over 900 cities worldwide, business partners and
companies from all industries can work in our business centers - wherever, however, or whenever
they want.

In Switzerland, Regus operates over 50 business centers in 15 cities.

www.regus.ch

Why Regus?

Service in an inspiring atmosphere. To enable outstanding work results at any place and at any time,
to create a creative environment that promotes millions of people in their productivity - that’s what
we stand for. You can be part of our success story!

What does it take to be successful? The success of our customers is our goal. Would you like to
support our customers to be more successful? This is possible if you see your center as your own
business and work with your team every day to create a professional environment. What’s more: an
environment in which everyone feels comfortable.

We are very dynamic and growing strongly. This also opens up opportunities for you if you are
motivated and achieve outstanding results. And we promote talent - structured, consistent and
sustainable.

Global mobility: Our success is global, which means that we also give our talents the opportunity to
be internationally successful. Whether in a project or permanent - international living and working is
a matter of course for us.

To strengthen our team, we are looking for:

Financial Business Operations Officer (M/W)

This job is for you if you have the following:

• Excellent communication skills.


• Determination and resilience.


• Previous experience in a credit control or phone-based customer service job.

What you will do

• Make calls and send emails to customers to get them to pay their outstanding debt.


• Collect payments from customers.


• Resolve disputes.


• Negotiate payment plans and settlement agreements.


• Explain IWG payment policies to customers.


•  Investigate cases for small claims against non-paying customers.


• Take responsibility to bring all cases in the portfolio to a conclusion.


• Track case status and ensure all systems are updated.


• Perform other duties and projects as assigned (administrative/finance related).


• Creation of reports on-demand.


• Assisting Head of Financial Business Operations in the forecasting and analysis to support strategic financial planning and decision-making.

You

Consistently exceeding targets will come naturally to you, as you will have the following behaviors:

• Good negotiation skills, able to think quickly and handle objections.


•  Resilient and able to stay calm when under pressure.


•  Excellent attention to detail, completes all tasks.


•  Ability to work proactively and use your own initiative.


• Expert use of MS Excel, e.g. advanced use of formula’s pivot tables.


• Experience using and building data and analysis dashboards, e.g. Power BI.


• You must be fluent in French, English and German to be considered for this job.

Up to the challenge? Apply now.

regus.com/careers