Internship Training & Digital Enablement at BenLink

Bühler AG — Uzwil
20 AprilPraktikum100%

Internship Training & Digital Enablement at BenLink



Internship Training & Digital Enablement at BenLink





as of now or by agreement

About BenLink:

BenLink is a technology start-up company that is improving the global food value chain. We provide professional services for industrial food production sites through a global digital platform, using smart real-time technologies to match service technicians and customers. Services provided to customers range from inspections and maintenance to repairs and spare parts as well as specific data-based services. Service technicians are digitally trained

and enabled during the service execution in the field. We call them the "BenLink Crowd".

Scope of the internship:

In this exciting role you will identify, create and implement smart ways on how to prepare and train the BenLink crowd prior to service events. In addition, you will also be able to develop on-site support and digital enablement for the technicians. You will be creating digital

trainings and supporting materials (incl. pictures, videos, guidelines, mobile app) for specific service cases, based on input from service experts and technicians. You will be part of our team in the brand-new global Innovation Center at Bühler, Uzwil (among other startup companies). In general, you will be working closely with our core team, the Bühler organization as well as the local countries where we are active today. Some international travel might be required.


Training concept and creation of digital content

- Produce and improve digital trainings for the identified standardized service cases (eLearnings, video tutorials, pictures, questionnaires, etc., potentially virtual reality)

- Further develop the BenLink training concept and enablement methodology

- Identify and explore innovative ways to create and apply training and field enablement materials for the technicians

- Work with the Bühler service and training organization (as well as additional OEMs) to gather relevant machine know-how and service information and existing training material for the identified service cases

- Create digital support material such as guidance, checklists, and documentation for the Crowd, and ensure implementation in the BenLink platform together with BenLink operations, IT and team

- Together with IT develop concept and requirements for an automatized digital supporting method (for example through an APP)

Content management and processes

- Set up and manage trainings in the digital Learning Management System (LMS)

- Ensure the digital field support is implemented in the BenLink platform together with BenLink operations, IT and team

- Establish process descriptions for relevant BenLink processes

Required qualifications

  • You hold a Bachelor Degree in a technical field or Business Administration from a University or University of Applied Science (Fachhochschule)
  • You are keen to digital technologies and curious about new business models
  • You are strong in conceptual thinking and bring analytical capabilities
  • You demonstrated experience in working with trainings and/or creating training content
  • You are proficient in German and English (this is a must)
  • You are able to work independently and drive projects to conclusion

Preferred qualifications

  • Any additional languages are a plus
  • Technical know-how and experience in the Machinery Industry is a nice to have


  • Cross-cultural working environment, Flexitime, Good connections with public transport


Application documents

  • Cover letter, Resume, Transcripts, Letters of recommendation, Certifications

Bühler as an employer

We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.

Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it's important that you match us and we match you. Regardless of your gender (m/f/d).

Questions? We’re happy to help!

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Gupfenstrasse 5

9240 Uzwil


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