Account Manager (F/M/D) 80% - 100%
Publication date:
05 December 2023Workload:
80 – 100%Contract type:
Unlimited employment- Place of work:Zürich
German C2
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4 years of work experience
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Remote / Zurich
Account Manager (F/M/D)
80% - 100%
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Weekly hours
42.5
Hours per day
8.5
Days per week
5
nu.Education is the first competence-oriented learning platform developed entirely in Switzerland. The software was programmed in exclusive cooperation with leading Swiss higher education and vocational schools and is already considered a trend-setting learning concept with a global orientation.
We are growing fast and heading on a rapid journey into the future of learning. That’s why we’re looking for ambitious, innovative-thinking and visionary employees who want to shape the future with us and be part of our ambitious development into a global tech company.
Main task
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Processing inquiries and requests from customers and considering their needs.
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Building and strengthening customer relationships to achieve long-term partnerships.
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Collecting and analyzing data on customer behavior to best understand their needs.
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Product demonstrations and planning of consulting workshops.
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Collaborating with various internal departments to ensure they are meeting all customer requests.
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Preparing progress reports for clients and executives within the company.
Requirements
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Bachelor’s degree or equivalent experience required.
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Experience with project management or customer service.
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Demonstrated ability to work consistently and positively in a dynamic environment.
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Excellent writing, telephone, and presentation skills.
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Strong customer service skills and ability to deal with various types of customers.
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Ability to multitask and handle multiple tasks simultaneously.
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Excellent organizational skills and attention to detail.