Business Liaison (Underwriting)

Business Liaison (Underwriting)

Zurich North America is adding a Business Liaison for our Underwriting University team/organization. Our preference is to have this position based out of our North American Headquarters in Schaumburg, Illinois, but we are also open to talent located anywhere in the country / United States. We are offering the flexibility to work both in the office and remotely. You will collaborate with your manager to set a hybrid schedule that supports you, your customers, and the team.

The Business Liaison plays a critical role in the success of Zurich’s Underwriting University and is instrumental in building upon underwriting employees’ development capabilities to ensure we can hire, retain, and promote top talent. In this role, you will consult with business leaders, analyze needs, and facilitate training. You will build or manage the design of learning solutions key to the continued growth of our employees, which is critical to the continued success and growth of Zurich North America. You will be responsible for managing learning development and deployment projects.

Underwriting University’s Business Liaison:

• Consult with business leaders on business problems, learning needs, and methods to maximize underwriter production
• Works closely with key business contacts, Subject Matter Experts, and other Learning & Development team members to validate needs, identify options, scope effort, define objectives, design solution structure, develop materials, and test usability
• Designs or leads the development of learning solutions within the insurance, sales, professional development, and technical system portfolios for all levels of the underwriting organization

Key Accountabilities:

• Consult with business partners/leaders to determine needs
• Conduct needs analysis and define solutions to close underwriting performance gaps or improve quality and productivity-
• Build strong relationships with Underwriting University team, business partners/leaders, Subject Matter Experts, and learners
• Define and manage project deliverables, timelines, and resource needs; report progress to Underwriting University and project stakeholders
• Build project and implementation plans and provide regular project and effort status updates to business partners and SMEs
• Determine the best method and modality for the delivery of learning when designing and developing core and supporting material
• Lead and conduct learning solution pilots and train-the-trainer activities
• Facilitate virtual and in-person learning sessions

Basic Qualifications:

• Bachelor's Degree and 6 or more years of experience in the Communications or Project Management area

OR

• High School Diploma or Equivalent and 8 or more years of experience in the Communications or Project Management area

AND

• Experience in strategic and operational consulting or business systems integration

Preferred Qualifications:

• Project Management Professional Certification
• In-depth, strong problem solving analytical skills
• Strong verbal and written communication skills
• Insurance Industry Experience

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, click here. Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is $96,300.00 - $157,700.00.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Illinois Virtual Office, AM - Remote Work (US), AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-LC1 #LI-ASSOCIATE #LI-HYBRID