Central Reservation Agent (m/f) Reservation Agent

Introduction

Considered as one of the most traditional and oldest luxury hotel in Gstaad, LE GRAND BELLEVUE combines the luxury and the sophistication of a grand hotel with the charming atmosphere of a cozy country house.

We are looking forward welcoming a new team member for the position :

RESERVATION AGENT

QUALIFICATION & SKILLS

• At least two years of professional experience in the upscale hotel industry, ideally in the reservation area
• Good oral and written language skills (d/f/e)
• Good computer and MS Office skills
• Ideally Opera knowledge (Opera Cloud)
• Guest-oriented, professional work and sales talent

KEY RESPONSIBILITIES

• Professional telephone and written acceptance
• Processing of reservation requests
• Active room and voucher sales
• Creation of offers
• Maintaining the guest database
• Guest service in three languages ​​(d/f/e) as well as the associated correspondence

WHY JOINING LE GRAND BELLEVUE

• Working at Le Grand Bellevue means becoming part of a team that prides itself on delivering a genuine and authentic service amidst the stunning beauty of the Swiss Alps.
• Enjoy an inclusive hospitality culture where your dedication is recognized.
• Join us in creating unforgettable moments for our esteemed guests and be part of our ongoing commitment to excellence in the luxury hospitality industry.
• Discover the world-famous mountain destination with a wide range of activities
• Employment conditions in accordance with L-GAV
• Get your accommodation in our staffhouses in the surroundings on the hotel
• Select the half/full pension from our staff restaurant
• Be a hotel member of Swiss Deluxe Hotels group and enjoy discounted stay in the partners' hotels
• Enjoy the benefits and discounts of the YOURGSTAAD card over the station
• Get access to Brands for Employees and their plateform of deals