Veröffentlicht: 12 April 2024
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Festanstellung
Astellas Pharma AG
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Omnichannel Experience Partner
About Astellas
At Astellas we can offer an inspiring place to work and a chance to make your mark in doing good for others
Our expertise, science and technology make us a pharma company. Our open and progressive culture is what makes us Astellas. It’s a culture of doing good for others and contributing to a sustainable society.
Delivering meaningful differences for patients is our driving force. We all have a significant opportunity to make that difference, working locally in the areas we know best, whilst drawing inspiration from the different insights and expertise we have access to globally and from our innovative, external partners.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
Our ethos is underpinned by the Astellas Way, comprising five core values: patient focus; ownership; results; openness and integrity.
We are proud to offer an inclusive and respectful working environment that fosters collaboration and ownership.
Our aspiration is to bring the best brains together, to provide them with world-leading tools and resources and a unique structure that fosters real agility and entrepreneurial spirit.
About This Job
As the Omnichannel Experience Partner, you'll be integral to optimizing customer engagement. Working closely with brand and therapeutic areas, your role focuses on seamlessly integrating omnichannel strategies in one of the above-mentioned markets. \
Collaborating with commercial teams, you'll enhance operational processes, requiring a mix of technical proficiency, process understanding, and analytical skills. Your scope is dedicated to the cluster, where you'll leverage your operational knowledge to align with strategic objectives.
This position offers a unique opportunity to shape the omnichannel landscape, driving impactful customer experiences and reinforcing our commitment to excellence in every customer journey.
Hybrid Working
At Astellas we recognize the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimizing the most productive work environment for you to succeed and deliver.
Key Responsibilities:
Essential Knowledge & Experience:
Preferred Experience:
Education/Qualifications:
Additional information
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.