Senior Director Solution Management - RIC

Staefa, Switzerland

Senior Director Solution Management - RIC

About Sonova

Sonova is a global leader in innovative hearing care solutions: from personal audio devices and wireless communication systems to audiological care services, hearing aids and cochlear implants. Sonova operates through four businesses: Hearing Instruments, Audiological Care, Consumer Hearing and Cochlear Implants – and the core brands Phonak, Unitron, AudioNova, Sennheiser (under license) and Advanced Bionics as well as recognized regional brands. The Group’s globally diversified sales and distribution channels serve an ever-growing consumer base in more than 100 countries.

About the role

The Senior Director Solutions Management is accountable for the strategic, commercial, and financial leadership of the core product group consisting of 3-5 product lines. This role holds full ownership of the product group global positioning, pricing, and lifecycle management (LCM) and ensures that products remain a market-leading solution across diverse customer segments and commercial channels.

The role is based in Staefa, Switzerland.

Key responsibilities

Business Responsibility

• Global P&L responsibility for Product Group consisting of 3-5 Product Lines.
• Cradle grave responsibility from Product idea to Product Launches, In Market Performance Management and Phase Out.
• 4P responsibility for Solutions withing Product Group.
• Drive development and execution of commercial strategy and action plans for the portfolio.
• Develop Product Strategy and Strategic Marketing Plan for Product Group in line with overall Phonak Strategy.
• Product launch ownership in close collaboration with GCs.
• Non-product campaign initiation, coordination and execution in close collaboration with GCs.
• Lifecycle management and in-market performance management including repositioning, push campaigns, product improvements and phase outs.

Process Ownership

• Design and implement global policies, e.g., SOPs and WIs to ensure process adherence and sustain global standardization.

Leadership & Team Development

• Lead a cross-functional team of PM/Solution Managers, Marketing Managers and Product Audiologists Lead by providing vision, motivation, support and coaching to drive the business and achieve our commercial objectives.
• Establish effective working relationships with key opinion leaders and other key stakeholders.
• Be instrumental during the transformation to becoming a marketing-led organization and global P&L responsibility for the Product Group.
• Foster an inclusive and collaborative culture that creates a high level of engagement within the team and with the many important interfaces across many departments in HQ as well as with the local Group Companies.
• Develop and lead a highly performing team and help employees to fulfill their potential within or outside of the immediate team.
• Create an inclusive environment in which every member of the team has an opportunity to succeed and create the necessary actions if there is a performance issue.

Strategy beyond Product Group

• As part of the Phonak Leadership Team.
• Provide key input to the strategic direction for Phonak.
• Execute initiatives to implement the Phonak Strategy.
• Propose and agree on an overall product roadmap and marketing plan for Phonak.

Financial Management

• OPEX responsibility for Product Group and based on allocated budget and marketing plan, determine resource allocation to campaigns and product launches within the Product Group.
• Work closely with GC Marketing teams to identify and prioritize improvement levers for business line performance (either through in-market marketing or new product development).

What Qualifications Are We Looking For

Education

• University degree in Business Administration and/or Engineering.

Experience

• Experience in B2B-, B2B2C Marketing or Business Management.
• Track record of people leadership and people development capabilities.
• Track record in Business Management for a Product Group / Business Segment with global P&L responsibility.
• Demonstrated a broad range of marketing capabilities, including product definition, positioning, development and in-market management.
• Understanding of the hearing device or adjacent markets like Medical Device Manufacturer will be an advantage.
• A broad range of experience in marketing, sales and R&D in technical and innovation driven companies will be additional advantage.

Languages

• Fluent English (required), German (a plus).

What Competencies Are We Looking For

• Sharp & quick grasp at things; flexibility in changing environments.
• Self-confident with can-do attitude.
• Growth and customer-centric mindset.
• Empathetic and inclusive leader.
• Excellent communication and negotiation skills and acting as facilitator and integrator.
• High level of integrity and ethics.
• Leadership & strategic decision-making, high sense of commercial ownership.

Important note: please submit your application in English