2025 Summer Internship – HR Business Technology Intern 100% (f/m/d)

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

IHRE AUFGABEN

We're currently approaching a pilot rollout of an HR case management solution using Workday Help, aiming to streamline our HR processes, improve efficiency, and enhance the overall employee experience. As an intern on this project, your challenge will be to support the pilot rollout of the HR case management solution.

What to work on

• Develop use cases for case management related to people management matters to define the scope and requirements of the solution

• Document and map essential processes throughout the employee lifecycle to identify key areas of support

• Establish a comprehensive service catalogue across the core HR organisation, categorising and organising documented processes

• Define and establish key performance indicators (KPIs) to measure volume, service delivery, and quality, aligning with defined Service Level Agreements (SLAs)

• Create intuitive help resources, such as articles and manuals, to facilitate independent access to information for employees and HR teams

• Gather and translate business requirements into technical configuration needs for the Workday Help solution

• Plan and prepare targeted change management activities to support a successful pilot rollout and drive adoption

What to learn

• Project management and execution: You will gain hands-on experience managing projects from start to finish, including planning, coordinating, and delivering results-driven outcomes.

• Process improvement and optimisation: You will learn to analyse and optimise processes, identifying areas for improvement and implementing changes that increase efficiency, productivity, and quality.

• Analytical and problem-solving skills: You will learn to collect and analyse data, identify patterns and trends, and develop effective solutions to complex problems.

• Critical thinking and creative problem-solving: You will cultivate your ability to think critically and creatively, approaching problems from multiple angles and developing innovative solutions.

• Adaptability and flexibility in a fast-paced environment: You will become adept at navigating changing priorities, tight deadlines, and unexpected challenges, while maintaining a positive and productive attitude.

YOUR PROFILE

• Bachelor student from 2nd year onwards or enrolled Master student in the field(s) of Business Informatics, Computer Science or related fields

• Experience with project management methods

• Analytical and problem-solving skills

• Willingness to learn and adaptability

• Passion for wealth management and a desire to create value beyond wealth

• A global mindset, excellent interpersonal skills, and a strong appetite for learning

• Fluency in English, with additional languages being a plus

• Registered in the country of application with a valid work permit

Applications are reviewed on a rolling basis. We appreciate your early application and thank you for your patience during the review process.

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