Veröffentlicht: 30 April 2024
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Grade: G5
Vacancy no.: DC/INFOTEC/GS/2024/01
Publication date: 30 April 2024
Application deadline (midnight Geneva time): 21 May 2024
Job ID: 11925
Department: INFOTEC
Organization Unit: TMS
Location: Geneva
Contract type: Short Term
The recruitment process for General Service positions is subject to local recruitment regulations and Article 4.3 of the ILO Staff Regulations. The ILO may only offer a contract to persons who have a valid residency status in Switzerland or neighbouring France. This is a temporary position of eleven months.
The following are eligible to apply:
The ILO values diversity among its staff. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.
*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 78,737 CHF yearly.
Introduction
The short-term position is located in the Technology Management Services (TMS) Branch within the Information and Technology Management Department (INFOTEC). INFOTEC provides modern, secure, and reliable IT infrastructure, technologies, applications, and services to enable the ILO to effectively use technology to perform its mission.
User Support IT Assistant is involved a wide variety of computer activities - installation of computers and various peripherals; testing, configuration, implementation, integration, computer operations, trouble shooting and maintenance of computer systems; basic administration of systems and resources. Methods and procedures governing network administration, processing operations, computer applications etc. are well defined.
The IT technician will be part of the User Support unit, that holds those listed responsibilities as a unit:
Description of Duties
Education
Successful completion of secondary or commercial school.
Experience
At least five years’ experience, including at least two years’ experience working in Service Support in particular with the Microsoft Office suite, Active Directory, Outlook and the Windows 10 desktop operating system.
Languages
Good working knowledge of English. Working knowledge of a second working language of the Organization (in particular French) would an advantage.
Competencies
Technical competencies
Behavioural Competencies
There is to be noted that the possibility to telework is very limited for this position, as often it is required to handle materiel such as laptops and accessories and be present in case of issues in meeting rooms.
Recruitment process
Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.
Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 1 to 3 months following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.
Fraud warning
The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.