Head of Turnaround Management Zurich (80-100%, all genders)

Head of Turnaround Management Zurich (80-100%, all genders)

You are responsible to build-up the new turnaround management team at our Hub Zurich. You will lead a team of 9 turnaround managers and be responsible for improving our performance on ground together with our Service Partners.

Starting date: August 01, 2024 or upon agreement

You may apply in English or German.

Facts

Location

Zurich

Employment level

Direct entry

Function

Ground Handling

Working time

Full-time or part-time

Salary

Middle Management

Publishing date

05-20-2024

Application deadline

06-03-2024

Together with the small, flexible team you will focus on priority flights and complex situations. Your team will steer and coach the operational staff in cooperation with our service partners. You will propose improvements of performance, develop and deploy action plans throughout the organization.

• Build-up the Turnaround Management Team, including definition and documentation of processes and demarcations with the relevant stakeholders
• Process design and idea management in collaboration with internal & external stakeholders
• Ensure safe, compliant, efficient and customer oriented ground operations
• Assure implementation and enforcement of LH Group policies, standards and targets
• Quality responsibility, quality control and quality evaluation
• Develop training and education concepts
• Staff management with up to 9 directly subordinated employees
• Lead performance talks with service partners and determining and implementing corrective actions
• Interface management (service partners, airport, etc.)
• Initiate continuous improvement programs
• Shift work as Turnaround Manager

Diana Munzinger

Human Resources

Swiss International Air Lines AG

Attractive company pension scheme, Profit-sharing programme, Subsidized parking or public transport, Company health management, 27 days of annual vacation, Flight benefits, Time-outs (sabbaticals), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

You are a strong personality with a certain seniority and a strong sense of quality, safety and customer orientation.

• Higher professional education or university degree
• Several years of experience in personnel management and Ground Operations
• Strong methodological and negotiation skills
• Experience with complex contexts
• Experience with operational safety standards
• Strong communication skills
• Very good spoken and written German and English skills
• High social competence
• Motivator and team player
• Good knowledge in MS Office
• Assertiveness
• Quick understanding and integrated thinking
• Affinity for numbers as well as analytical and conceptual strengths
• Goal-oriented and committed

Shared position possibility: Please apply as tandem (each partner sends an individual application and refers to the other tandem partner)

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com

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