Site Reliability Engineer Application Management (80-100%, all genders)

Site Reliability Engineer Application Management (80-100%, all genders)

Ever wondered how an airline was achieving a high degree of personalization, exceptional travel experience and strong relationships with its valued customers? Join our dynamic CRM Platform team at Lufthansa Group Digital Hangar!

Starting date: June 01, 2024 or upon agreement.

You may apply in English or German.

Facts

Location

Basel, Zürich/Kloten

Employment level

Direct entry

Function

Infrastructure Management, IT

Working time

Full time

Salary

CLA

As we continue to expand and enhance our services, we are seeking a talented Site Reliability Engineer (SRE) and Application Manager which will contribute to the evolution of our Platform.

As part of our CRM Platform Team:

• I work with my team to master our products complexity towards operational excellence.
• I focus on critical user journeys and together with the product or platform owner, define respective Service Level Objectives (SLO).
• I implement monitoring capabilities to get observability of the entire infrastructure and ensure compliance with SLOs.
• I work with my team on solving production issues and turn the solutions into repeatable actions (automation).
• I foster excellence in the engineering teams in points of security, scalability, and reliability.
• I ensure products and services are going through non-functional testing.
• I facilitate and track post-mortems for incidents and outages.
• I integrate support providers and ensure maintenance of third-party products.
• I am available for on-call duty.

Attractive company pension scheme, Subsidized parking or public transport, Company health management, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Hotfixes, release cycles, PI planning...- are part of our everyday life. The difference is that you have the opportunity to design the digital touchpoints for passengers of the Lufthansa Group airlines.Your ideas are transformed into customer-centric high-end IT solutions.

Digital Hangar on LinkedIn

Creating the world’s best connected travel experience – physical, human, and digital – for all Lufthansa Group airline brands is our goal. We’re committed to driving the digital transformation and becoming leaders and innovators in developing next-level digital solutions for the airline industry.

• At least 2 years of experience as a SRE or in Operations.
• Experience
• with logging and monitoring systems like the ELK stack or Elastic Cloud.
• in different coding or scripting languages such as Python, Shell, Java or .Net.
• with Infrastructure as Code (Terraform) and Containerization (e.g., Azure AKS, Kubernetes).
• with API based architectures.
• Knowledge in common processes of agile software development, DevOps principles and ITIL.
• Good knowledge of networks and cloud computing.
• Ability to manage multiple incidents / changes simultaneously.
• Deep understanding of different stakeholders' needs and can provide and communicate different technical solutions.
• The ability to take important decisions with high impact in a short period of time.
• Very good command of English language.

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com

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