CAP Services Inside Sales - APOS

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Your primary responsibilities will include:

• Reaching out to existing customers to promote the value and benefits of our notebook warranties
• Upselling and renewing warranties on laptops sold by our company
• Proactively identifying opportunities to increase sales revenue by targeting customers with expiring warranties
• Providing quotes and pricing information to distributors/Partners/customers
• Addressing customer concerns and objections
• Processing sales orders and completing necessary documentation
• Maintaining accurate records of all customer interactions and sales activity
• Understand of Channel business model
• Building strong customer relationships and providing exceptional customer service
• Meeting or exceeding monthly sales targets and quotas
• As required co-ordinate and deliver training and/or portfolio overview programs.
• Participate actively in all review and collaboration meetings with internal sales team, partners & vendors.
• Communicate to partners on Sales program and drive pipelines

Position Requirements:

• High school diploma or equivalent; Bachelor's degree in business, marketing, or related field preferred
• Proven track record of meeting or exceeding sales targets in a high-volume inside sales environment
• Strong business language skills – able to converse and written English, other additional languages will be an advantage
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time-management skills
• Proficiency with Microsoft Office especially on Excel- Pivot, Vlookup etc
• Prior experience in a warranty renewal or technical sales role preferred
• Ability to work flexible hours as needed