We are looking for a Sales MANAGER (M/F) to join the teams of an Hotel and Residence 4 * (world famous Group) in Zurich city center

Main Mission:

- Collaborate with the sales director to achieve sales targets in the corporate and MICE segments.

- Proactively increase and maintain market share in these segments in line with strategy and budget expectations.

Job Description:

• Managing Existing Clients: Effectively manage key corporate accounts through personal visits, sales calls, and regular written communications.
• Listen to clients, address their needs, and inform management of any dissatisfaction to restore customer satisfaction.
• Manage group business requests until contract signing (room offers, seminars, client events).
• Negotiate contracts and respond to new corporate/MICE requests.
• Respond to Cvent & RFP solicitations, maintain relationships with KAM Accor and other local partners.
• Regularly update the client database.
• Business Development : Identify and generate leads for business development in the corporate and MICE sectors.
• Promote and market the hotel’s spaces to maximize ancillary revenues.
• Prepare promotional flyers and prospect new clients.
• Represent and promote the two entities at professional trade shows and local networking events.
• Organize visits and welcome Famtrips to promote the establishments.
• Study the competitive market and keep abreast of local tourism trends.

Team Player:

• Stay informed about internal and external events at the hotel and inform relevant employees.
• Record potential client information and relay it to the appropriate persons.
• Maintain effective relationships with other departments.
• Communicate proper values and behaviors within the team.
• Inform management of any incidents or problems and apply hotel procedures and policies.
• Controls and Statistics: Maintain accurate administration of corporate and MICE accounts and input information into BackYou.
• Analyze monthly production figures and propose development strategies.
• Develop and execute the annual sales action plan under the supervision of the DOS.
• Submit a weekly schedule of appointments and visits to management and report weekly activities.

Opportunity for advancement:

- Potential progression to a Sales & Marketing Manager position, with possibilities to propose development strategies in marketing (social media monitoring, marketing training, etc.) + a supervisory role to support 2 junior sales members currently in training.

Required Skills and Experience:

• Hotel management training or hospitality school preferred.
• Previous experience as a Sales Manager in the hospitality industry.
• Knowledge of the Zurich market is a plus.
• Perfect command of German and English, a third language is a plus.
• Knowledge of Opéra Cloud and computer skills.

Required Personality  :

• Strong commercial aptitude and negotiation skills.
• Excellent communication and interpersonal skills.
• Proactivity, reliability, team spirit, and tenacity.
• Organizational skills, responsiveness, rigor, and analytical ability.
• Dynamic, positive, solution-oriented personality.
• Flexible working hours and availability for business travel.

Conditions:

- To be discussed depends on your expertise