Internship - Business Process & Intranet Support - Quality Team - 6 - 9 months

Position Summary

We are seeking a motivated and detail-oriented intern to join our team at the Zurich Airport. This internship offers a unique opportunity to gain hands-on experience in our global Quality team within the aviation industry. You will support the update and improvement of our intranet presence on SharePoint within the Quality & Safety department. This role combines web content management, digital collaboration and process documentation while collaborating across diverse teams and stakeholders. This internship offers a dynamic environment to develop your skills, expand your knowledge, and work alongside a motivated, multi-cultural team dedicated to innovation and excellence.

Your Role

• Review and analyze the current intranet structure and content for the Quality & Safety department.
• Collaborate with subject matter experts to gather, validate and update information such as policies, procedures process flows.
• Provide ongoing support to update, design and build the global quality and safety intranet page on SharePoint.
• Improve the usability and navigation of the intranet to ensure ease of access for end users.
• Support the development and maintenance of process documentation and training materials on our AI-driven learning platform Synthesia.
• Contribute to continuously improve and optimize business processes.
• Support cross-functional collaboration and stakeholder engagement across all operational teams.

Your Profile

• Currently enrolled in a university degree program in a business-related field such as business systems, business administration, digital business, industrial engineering or related field
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. SharePoint is a plus.
• Interest in quality and safety processes and content management
• Ability to work independently and collaboratively within a team environment.
• Solution-oriented, proactive, and results-driven with a strong sense of personal accountability.
• Strong communication skills, with fluency in English.
• IT affinity for various systems with an interest in system improvement and training design.

What we offer you

• Mentorship - Work alongside experienced professionals who will guide and support your development.
• Valuable work experience in an international company.
• Be part of a collaborative, multi-cultural team that values innovation and excellence
• An exciting and challenging internship in a dynamic environment
• A motivated and cheerful team that looks forward to working with you.
• Exposure to various departments and a comprehensive understanding of their roles and responsibilities.