Senior Facilites & Vendor Contract Management EU/APAC

Position Purpose

This role is part of the global Integrated Services Vendor & Contract Management team, which is led by multiple Leads. Each Lead is assigned stewardship over a defined subset of outsourced service categories and a designated portfolio of regions or sites. The role provides global leadership for contract governance, vendor performance oversight, operational risk management, and compliance across CSL’s outsourced service ecosystem.

Responsibilities
Global Vendor & Contract Governance

• Lead the global governance and lifecycle management of assigned outsourced service categories.
• Maintain, steward, and update global Master Service Agreements (MSAs), ensuring standardization, alignment, and contractual compliance across regions.
• Review and validate Change Control Requests (CCRs), assessing commercial impacts and ensuring global consistency in contractual obligations and service scope.
• Partner with Sourcing & Procurement to align commercial frameworks, rate cards, pricing models, and negotiation readiness.

Vendor Performance Oversight

• Monitor vendor performance trends globally, identifying systemic issues, deviations, or major operational events.
• Conduct performance investigations and root-cause analyses for significant service failures or contract deviations.
• Participate in Quarterly Business Reviews (QBRs) and global governance forums with a focus on performance deviations, major operational risks, and service improvement actions.

Operational Risk, Compliance & Audit Support

• Provide guidance and oversight to regions and sites to ensure adherence to global contract requirements, service standards, and compliance controls.
• Support documentation and response preparation for audits, regulatory inspections, and internal compliance reviews.
• Serve as the global escalation point for operational, compliance, and vendor-related risk issues.

Regional & Site Partnership

• Act as the primary global point of contact for assigned regions and service portfolios.
• Provide interpretation of global contract requirements and performance expectations to regional/site stakeholders.
• Ensure global standards and governance models are effectively translated into local execution while supporting regional independence in budget ownership.
• Assist site teams with operational issue resolution, performance recovery plans, service expansions, and scope clarifications.

Qualifications and Experience
Education

• Bachelor’s degree in engineering, Business Administration, Supply Chain Management, or a related discipline. A master’s degree is a plus.

Experience

• 7+ years of experience in vendor/contract management or IFM/global outsourcing.
• Experienced in managing global teams and influencing senior stakeholders in complex organizations, with a focus on governance and strategy aligned with organizational goals.
• Strong understanding of commercial models, vendor governance, and regulatory requirements.
• Experience facilitating training, workshops, or capability development programs.
• Ability to travel globally based on business needs.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Was wir bieten

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Über CSL Behring

CSL Behring ist ein weltweit führendes Unternehmen, das hochwertige Therapeutika für Menschen mit seltenen und ernsten Krankheiten entwickelt und vertreibt. Mit unseren Medikamenten für die Therapiegebiete Immunologie, Hämatologie, Herz-Kreislauf und Stoffwechsel, Atemwegserkrankungen und Transplantationsmedizin halten wir unser Versprechen, die Lebensqualität von Patienten in mehr als 100 Ländern zu verbessern. Erfahren Sie mehr über CSL Behring .

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