Head of Revenue & Client Success Management

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Head of Revenue & Client Success Management 

We are seeking a commercially driven and technically fluent Head of Revenue & Client Success Management to lead growth at swissQuant serving our wealth management and capital market clients. 

swissQuant operates across two core business areas: 

• Capital Markets: delivering model validation and risk consulting solutions that support regulatory compliance and competitiveness for clearing houses, exchanges, and market infrastructures  

• Wealth Management: providing Private Banks, Independent Asset Managers, and Family Offices with advanced investment advisory and portfolio management solutions, powered by best-in-class risk and optimization engines
  

This role combines revenue ownership, client success leadership, and hands-on sales execution. You will drive new business, manage strategic accounts, lead RFPs and complex sales cycles, and ensure long-term client value.  

You will operate as both a player and a leader, mentoring a small team while remaining deeply involved in deals, client relationships, and product positioning.  

Key Responsibilities: 

Revenue Leadership 

• Own and deliver revenue targets (new business + expansion of existing engagements + retention)  

• Define and execute the go-to-market strategy for target segments  

• Build and manage a predictable sales pipeline  

• Drive pricing strategy, deal structuring, and commercial negotiations  
  

Sales 

• Lead end-to-end sales cycles, from prospecting to closing  

• Personally manage strategic accounts and high-value opportunities  

• Develop and deliver compelling client pitches and product demos (in German and English)  

• Lead and coordinate responses to RFPs  

Client Success & Retention 

• Own client satisfaction, retention, and expansion (upsell/cross-sell)  

• Build strong relationships with senior stakeholders across client organizations  

• Ensure successful onboarding and long-term value realization  

• Act as escalation point for key clients  

Product & Technical Alignment 

• Translate client requirements into product and solution enhancements  

• Collaborate closely with Product Owners, quants, and engineering team 

• Leverage strong technical understanding to position:  

• Risk models and validation frameworks  

• SaaS platforms, APIs, and data integrations 

Team Leadership & Mentoring 

• Define, implement and monitor performance KPIs at personal, clients and business levels 

• Lead, coach, and mentor a small team across sales, client success and Marketing. 

• Establish best practices for pipeline management, account management, and client engagement  

• Foster a high-performance, accountable, and collaborative culture  
  

Must haves:  

• 15+ years of sales experience in:  

• FinTech, SaaS, or capital markets technology  

• Revenue leadership, enterprise sales, or client success  

• Proven track record of owning and delivering revenue targets  

Experience working with:  

• Banks  

• Clearing houses / market infrastructure providers  

• Family offices / wealth managers   

• Deep understanding of wealth management and/or capital markets workflows  

• Ability to bridge business and technology (comfortable discussing Risks, APIs, data, integrations, SaaS architecture)  

• Excellent presentation and pitching skills  

• Strong negotiation and closing capabilities  

• High level of ownership and accountability  

• Fluent in German and English (mandatory)  

Interested?

Please upload your cover letter, CV and reference letters in PDF format (please compress in 1 attachment). 
 
Only direct applications are considered. 

swissQuant is an equal opportunity employer and we are committed to providing a workplace free from discrimination. Decisions related to hiring are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.