Training Officer (Internship)

As a training officer, you'll need to:

• identify training with our leader of people development needs within the organisation through job analysis, appraisal schemes and regular consultation with business managers and retail leaders

• design, expand and manage trainings and development programmes based on the needs of the organization and the individual

• create and/or deliver a range of training using face-to-face, digital and blended learning options

• produce training materials for in-house courses

• plan and assess the 'return on investment' of any training or development programme, considering the costs of planned programmes and keeping within budgets

• develop effective induction programmes for new staff, apprentices and graduate trainees

• monitor and review the progress of trainees through appraisals, questionnaires and discussions with managers, and provide trainees with timely and constructive feedback

• devise individual learning plans

• ensure that statutory training requirements are met

• evaluate training and development programmes, and prepare reports for management in areas such as usage, engagement and performance

• amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment and industry developments

• help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups

• promote a work culture of continuing professional development (CPD)

• keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses

• research new technologies and methodologies in workplace learning and present this research.

• Organize the trainings of our team of trainers to make sure they can provide the most professional training possible