Coffee Business Manager

• Take full ownership of FELFEL’s coffee business, including its overall strategy and performance. 
• Define and manage the sourcing strategy for high-quality coffee beans and related products. 
• Continuously explore and introduce new coffee related products and service enhancements. 
• Develop and implement innovative, customer-focused strategies to drive (sales) growth and market expansion. 
• Develop and execute compelling go-to-market strategies for new and existing offerings. 
• Ensure optimal coffee operations through proactive, hands-on problem-solving, maintaining quality and uptime.
• Lead key cross-functional projects from initial ideation through to successful rollout. 
• Collaborate effectively with internal teams (Product, Operations, Sales, Marketing) and external partners.

• Deep coffee knowledge combined with a sharp sales instinct and an entrepreneurial mindset.
• Genuine passion for building, improving, and scaling initiatives, along with a spirit for celebrating team achievements with great coffee.
• Strategic thinking coupled with a hands-on, proactive, and pragmatic approach to execution.
• Proven ability to thrive in fast-paced environments, skillfully managing priorities and consistently delivering high-quality results on schedule.
• Talent for simplifying complexity and aligning teams on clear priorities and timelines to drive progress.
• Aptitude for rapid iteration based on data and user feedback, with an unwavering focus on customer experience.
• Fluent in English and German; French is a plus.
• Non-smoker: You don’t smell like cigarettes and don’t smoke during the day; after all, FELFEL is about healthy living.
• Swiss or EU/EFTA work permit.

• Lots of delicious food, just a few steps away from your desk - we make your gastronomic dreams come true
• Best barista coffee and tea for the whole team, thanks to our innovative Gavetti coffee machine
• 5 weeks holiday per year, as well as two full weeks of ‘work from anywhere’ per year to bring more variety to your work day
• We encourage our employees to use public transport by covering your half-fare travelcard
• New parents get 16 or 3 weeks, respectively, of fully paid parental leave. We also support the return to work by making a generous financial contribution to childcare until the child reaches kindergarten age.
• Great team events, such as our well-known FELFEL Summer Outing

With our smart fridge ‘FELFEL’ and delicious barista coffee ‘Gavetti’, we enable companies to provide their employees with first-class, ultra-fresh food and drinks throughout the day. Whether hearty and traditional, modern and vegan or high in protein - our weekly changing menu ensures that all employees always have something to be excited about ;).

FELFEL is a family business that was founded in 2013. Today, we take care of around 1000 locations in Switzerland, and have 150 employees across our offices in Lausanne, Zurich and New York.

www.felfel.c