New Way of Working Manager & Special Project

Über den Job

Ready to Shape the Future Workplace with Us?

If you are passionate about modern workplaces, AI-enabled productivity and making a tangible impact at scale - we want to hear from you.

• Drive the adoption of the Bobst Group’s new way of working - making Microsoft 365 and “AI for everyone” (personal productivity: Copilot, Cowork…) part of employees’ daily work, turning technology capabilities into practical use cases, sustainable behavioral change and measurable business value.
• Lead change management, training and the animation of a worldwide community of promoters and content managers that turns new tools and working methods into everyday practice.
• Translate business needs into training and change plans, manage the partners supporting the transformation, and drive special Corporate Communications projects end to end.

Main responsibilities:

• Digital Workplace adoption – Microsoft 365 & AI for everyone: make modern, AI-enabled ways of working valuable to all Bobst Group employees:
• Drive the adoption of Microsoft 365 and “AI for everyone” / personal-productivity tools across the Group, in close partnership with the Digital Workplace product owner.
• Create, collect and format digital content (texts, pictures, videos) that supports user adoption and training, in line with the communication plan.
• Promote AI fluency and modern productivity practices to increase efficiency, collaboration and enthusiasm.
• Business needs & training / change management: ensure the new way of working fits how people actually work:
• Gather, analyze and consolidate business needs related to the digital workplace and collaboration tools, and translate them into training and change-management plans.
• Design and deliver training paths, guides and enablement material for end users and local content managers.
• Way of working – change management: turn new tools and methodologies into adopted habits:
• Lead change management for the new way of working and support the user adoption of large digital projects across the Group.
• Build, animate and grow a worldwide community of promoters and local content managers: train them, give guidance on content creation and collect feedback to plan future actions.
• Improve the communication efficiency of local content managers and, in turn, the adoption of the Group’s digital platforms.
• Change readiness & stakeholder engagement: prepare the organization and its leaders for sustainable adoption:
• Conduct change-impact and readiness assessments, identify adoption barriers and resistance, and define appropriate mitigation and reinforcement actions.
• Engage and advise business leaders, managers and key stakeholders, helping them actively sponsor and reinforce new ways of working within their teams.
• Adapt change, communication and enablement approaches to different business functions, countries, user profiles and levels of digital maturity
• AI adoption, use cases & responsible AI: turn AI capabilities into practical and responsible ways of working:
• Identify, prioritize and promote high-value AI and Microsoft 365 use cases together with business teams, the Digital Workplace product owner and the AI Center of Excellence.
• Support employees in translating AI capabilities into practical workflows, prompts and reusable ways of working, including Microsoft 365 Copilot, Copilot Studio and other approved AI productivity solutions.
• Promote responsible AI practices, including appropriate use of corporate data, confidentiality, human validation and compliance with legal, security and data-protection guidelines.
• Adoption measurement & value realization: measure adoption beyond tool usage and continuously improve the approach:
• Define and monitor adoption, engagement and value-realization indicators in collaboration with the Digital Workplace product owner and relevant stakeholders.
• Use available telemetry, user feedback and surveys to identify adoption gaps, measure behavioral change and continuously improve enablement activities.
• Capture and communicate business outcomes, productivity improvements and success stories demonstrating the value generated by Microsoft 365 and AI-enabled ways of working.
• Special Projects: lead cross-cutting Corporate Communications and transformation initiatives:
• Manage various special projects related to Corporate Communications and the digital transformation, from conceptualization to delivery.
• Guide, advise and provide the necessary supports (guides, templates, files) and keep reference documents up to date.

Functional Skills:

Personal Skills:

• Expertise in Digital Workplace, Microsoft 365, Microsoft 365 Copilot, and enterprise AI assistants.
• Knowledge of Copilot Studio, Power Platform, prompt engineering, and AI-enabled workflows.
• Strong change management expertise, including stakeholder engagement, communication, training, and champion networks.
• Strong project management skills with the ability to manage multiple projects.
• Experience engaging and animating a worldwide user community.
• Strong facilitation and influencing skills in a global, matrixed organization.
• Ability to translate business needs and AI capabilities into practical use cases.
• Understanding of adoption analytics, value realization, Responsible AI, data privacy, and governance.
• Strong digital content creation skills (texts, pictures, videos).
• Fluent in English; French and other languages are an asset.
• Passionate, curious, and creative.
• Hands-on, flexible, and pragmatic.
• Strong communicator with enthusiasm for community engagement.
• Team player, autonomous, reliable, and precise.
• Comfortable working under time pressure.
• Discreet, motivated, and willing to travel.

Education and Experience:

• Bachelor’s degree in Communication, Digital/IT, Business Administration, Information Systems, Organizational Development, or a related field; Master’s degree or MBA is an asset.
• Minimum 5 years of experience in change management, digital adoption, Digital Workplace, Microsoft 365/AI adoption, learning & enablement, or digital transformation.
• Proven experience leading enterprise-scale technology adoption and change initiatives.
• Experience designing and delivering communication, training, reinforcement, and champion programs.
• Proven ability to engage and influence senior stakeholders without direct authority.
• Experience using adoption metrics, user feedback, and business-value indicators to drive improvements.
• Prosci/ADKAR or equivalent change management certification preferred
• Microsoft 365/Copilot certifications and practical experience with Copilot Studio or Power Platform are strong assets

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