Global Commercial Learning & Launch Excellence Specialist

Teoxane Laboratories, established in Geneva, Switzerland, in 2003, are specialized in the design and manufacturing of hyaluronic acid-based dermal fillers and dermocosmetics. Teoxane strength is to offer a global patient care. Using its products, practitioners are able to fill all kinds of wrinkles, from the finest to the deepest, to restore youthful volume to the face, and to treat the neck and décolleté, with natural results. The strength of Teoxane is also its human size and independence. Teoxane has a total freedom of thoughts, action and innovation which makes the company unique.

In the frame of the growth of our business, we are looking for a:

Global Commercial Learning & Launch Excellence Specialist

Main activities:

Global Training & Sales Capability Development

• Framework and Content: Develop and maintain global sales capability frameworks, designing high-impact training content (in partnership with external vendors when necessary) focused on product knowledge, clinical confidence, and compliant HCP engagement in the aesthetic space.
• Local Support: Provide hands-on guidance, standardized tools, and instructional materials to support local Market Trainers globally.
• Onboarding & Consistency: Collaborate closely with HR, Medical Education, and Marketing to design standardized onboarding programs, ensuring consistent and high-quality learning experience for new commercial employees across all departments and countries.
• LMS Management: Manage the lifecycle of all training materials, overseeing content upload, updates, and user access within the global Learning Management System (LMS).
• Effectiveness Tracking: Establish metrics to track field training effectiveness and delivery, using data-driven insights to continuously refine content and methodology.

Microlearning & Reinforcement

• Qstream Execution: Coordinate the planning, question preparation, and flawless execution of digital microlearning modules to reinforce critical knowledge points related to our injectable products.
• Performance Reporting: Monitor learner completion rates and provide clear, actionable reporting on performance metrics to identify knowledge gaps and inform future training priorities.

Global Launch Readiness & Commercial Excellence

• Readiness Framework: Design and manage the commercial Launch Readiness Framework, ensuring local markets and distributor partners are fully prepared, trained, and compliant for the successful introduction of new aesthetic products.
• Market Preparation: Develop and deliver global training programs and workshops focused specifically on launch preparedness, covering commercial strategy, positioning, messaging, and sales execution timelines.
• Readiness Tracking: Collaborate with cross-functional partners (e.g., Regulatory, Supply) to track and communicate market launch readiness status and commercial training compliance to global stakeholders.
• Evaluation & Audits: Develop tools and conduct post-launch audits to evaluate the effectiveness of pre-launch training and preparation activities, linking them to initial sales force adoption metrics.
• Best Practices: Capture and document organizational best practices and lessons learned from market readiness and training execution during launch cycles to inform and optimize the preparation for future product introductions.

Profile:

• Bachelor's degree required.
• 5+ years of experience in Sales Training, Commercial Excellence, or Launch Management within the Pharmaceutical, MedTech, or Medical Aesthetics industry (e.g., fillers, injectables).
• Proven ability to design and implement global training programs and complex, cross-functional launch plans.
• Expert knowledge of learning management systems (LMS) and modern adult learning principles, including microlearning.
• Exceptional project management, communication, and workshop facilitation skills.