National Account Manager - Manufacturing

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

What we are looking for:
We are currently looking for an experienced and driven National Account Manager (NAM) for one of our top Global Accounts in the Manufacturing Industry. The candidate must have a wide knowledge of information technology and solid business-to-business sales and account management experience in complex global environments. You will be selling our entire portfolio of software-as-a-service and professional services products to one of our biggest accounts globally in the manufacturing industry.

The ideal candidate will be a strategic partner to our customer, building robust relationships with key partners for one of our top clients from the Manufacturing industry that we cover out of Switzerland. The Named Account Executive works leads a large extended account team and is working along a distributed team located mainly in Switzerland.

This role goes beyond sales; it is about building lasting value and driving customer success through the innovative use of our platform. The candidate will cultivate and improve customer happiness, support crafting and deliver a comprehensive account strategy aligned with customer business goals, and navigate the full sales cycle by demonstrating various resources to support deal closure. The National Account Manager will need to cultivate their relationships and opportunities, shape a global account plan, and shape a vision for the customer.

Salesforce offers a fast-paced, innovative environment where you will be empowered to sell business applications solutions and be set up for success. Our goal is to build an organization of experienced, customer oriented Account Executives, committed to our mission and focused on customer experience, but able to balance this with a respectful, healthy environment and lifestyle. At Salesforce, integrity and reliability are as important as talent and effort.

Your impact:
* As leading part of our Enterprise Sales team you will be focusing on one account, closely collaborating with the Global Account Manager of the account
* You will build, share with an extended team and implement an account plan to deliver maximum revenue potential
* Manage entire complex sales-cycles nationally, identifying new business opportunities and pitching the value of our full suite of cloud services directly to C-level executives and operational decision makers
* Drive opportunities towards contract closing, win and close deals
* Building up new senior business relationships with new buyers in new business domains
* Engage Salesforce C-Level executives and foster meaningful connects on the company’s top level
* Forecast sales revenue achievement and activities, while creating sustainable satisfied customers
* Evangelize the Salesforce vision through product demonstrations, in-market events, and account specific initiatives

Required Skills:
* Solid track of solution / technology selling experience within a strategic or global account setting
* Ability to map out a global account plan, being the right-hand of the Global Account Manager
* Ability to sell both an application, strategic projects and deployment of a platform
* Ability to define and express compelling value propositions and cases that address customer needs by demonstrating a profound understanding of information technology and the manufacturing industry.
* Effectively optimizes internal and external networks
* Evidence of relationship building skills with an ability to grow and nurture relationships
* Excel in operational rigor and sales execution
* Exhibits characteristics of self-starting, risk taking, and a drive to succeed
* Must be comfortable in both oral and written communication skills in English (and ideally in German)
* Ability to negotiate complex deals and terms and conditions
* Deep understanding of business & technology requirements of enterprise customers in the Manufacturing industry.
* Strong analytical, problem structuring & problem solving skills.
* Shown strong communication skills (verbal, written, presentations).

Preferred Qualifications & skills:
Knowledge of Sales Methodology.
Commercial negotiations.
Knowledge & network in the Swiss manufacturing industry space.
Passion around Artificial Intelligence.
Ability to thrive in a fast paced environment.
Track record of consistently achieving or surpassing quota.
Ability to develop cases and service requirements, while crafting and leading strategic alliances
 

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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