Manager QC Services & Equipment

Manager QC Services & Equipment

"Caring for the world… one person at a time” … inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. This culture of caring is the focus of our corporate philosophy, that are anchored in the internationally applicable Credo

Manager QC Services & Equipment (m/f/d)

Location: Bern, Switzerland

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences.

That is why we in Switzerland are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!

For our QC department in Bern, we are looking for an open-minded, goal driven, motivated Manager QC Services & Equipment.

Tasks & Responsibilities

• Leads and coaches the QC Services & Equipment group focusing on equipment and related activities within the Quality Control Unit Bern.


• Ensures development and deployment of highly specialized skills appropriate to the QC Service and Equipment team to meet the needs of the site’s product portfolio and strategy.


• Sets business metrics for the team.


• Ensures the timely and effective completion of investigations related to deviations and supports cross-functional root cause analysis and problem-solving on escalated technical system/process issues.


• Oversees the development, justification, and implementation of QC capital expenditures, ensuring all projects adhere to appliable compliance regulations, are appropriately staffed, and are run within budget.


• Ensures that system life cycle activities related to new equipment implementation (IQ/OQ/PQ/CSV), equipment decommissioning, equipment maintenance and data integrity are performed according to applicable regulations and procedures.


• Ensures that activities related to QC sample income control, washing of labware and decontamination of biological waste are performed in compliance with applicable regulations.


• Develops standard operation procedures. Provides technical expertise and maintains a high level of competency and business development acumen.


• Partners with internal and external stakeholders for implementing new technical analytical capabilities and provides advanced design and engineering support for QC facilities, systems and equipment within QC Operations to maintain and expand the site’s product capability.


• Develops process excellence techniques to identify systematic issues. Tracks trends, develops and implements equipment and/or process enhancements that will improve efficiency, and equipment reliability.