Sales Support Specialist

Sales Support Specialist

Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way.

Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software.

The impact you can have

As part of our dynamic growth, the global Sales Administration team is looking for a new member to be part of our Sales Support squad based in Geneva, Switzerland. In this role, you will collaborate closely with the Sales team and other stakeholders, serving as trusted advisors while safeguarding the business and contributing to the success and effectiveness of the Sales cycle.

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On a daily basis, you will

• Build quotes for the Sales team ensuring that specific terms are approved within policy
• Generate evaluation keys for customers wanting to test our products
• Assist the Sales team in fulfilling administrative needs working closely with the Legal, Security, Finance, and Order Management teams
• Register and update customer portals, ensuring the accuracy of existing information
• Coordinate the contract signature process for customers and partners
• Engage with prospects/customers to resolve any administrative-related issues
• Ensure accurate opportunity data within Salesforce
• Contribute to maintaining Salesforce data integrity
• Deliver timely responses to internal and external customers within the established SLAs

The skills you will demonstrate

• 4+ years of experience in a similar role within an international environment
• Proven experience within the IT industry 
• An eye for detail and numbers
• Valuing high-quality work
• Strong ability to work effectively as part of a team
• Strong prioritization and organization skills 
• Excellent communication skills
• Fluent English
• A degree in Business or a related field
• Knowledge of Salesforce.com or a similar CRM

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Words from the Team

Our mission is to provide top-quality support to the Sales team, act as trusted advisors and business safeguards in the Lead-to-Order cycle to ensure the success of the business. 

We operate as a team - our objectives and workload are shared evenly. We are therefore all exposed to a multitude of different customer requests. This enables us to face different situations every day, to learn, and to improve our processes continuously.

Ready to join the team? Apply and we will soon get in touch with you.

SonarSource Sales Administration team.

Why you will love it here

• We value a safe work culture - founded in respect, kindness, and the right to fail.

• We hire great people - we value communication skills as much as technical prowess and we strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. Our 500+ SonarSourcers from 35 different nationalities can relate!

• Work-life balance - a healthy work-life balance is very important at Sonar.

• Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments.

• We promote continuous learning - in an ever-changing industry, learning new skills is the key to growth and success! We're happy to support all employees in this journey if desired. 

What we do

As Home of Clean Code, Sonar is the ultimate solution to achieving Clean Code for developers and organizations alike. 

The company was formed to develop the open-source tool SonarQube, which has since become the go-to standard in code quality management. We strive every day to pave the way for developers, tackling the toughest issues head-on and pushing the limits of what’s possible. 

Who we are

At Sonar we believe in people, dedication, and innovation. We’re a team of problem solvers who are passionate and relentless in their respective missions. We want to work with people who are ready and willing to fasten their seat belts and be part of an incredible ride! 

Our Core Values are: Smarter Together, Excellence, Innovation, and Delivery. They reflect our unique culture and we expect them to help shape and positively strengthen our organization. 

If you want to learn more about our culture, check out our blog post.

Join us; we’ll be smarter and stronger together!

Sonar is an equal-opportunity employer and is committed to treating every employee with equal respect and fairness. We maintain a zero-tolerance policy toward any form of discrimination. All candidates will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, veteran status, disability, or any other legally protected status.