Senior Business Process Analyst

Professional

Guildford, ENG, GB, GU1 1DB Birmingham, GB, B37 7ET

Operations

Allianz UK

Allianz Management Services Ltd

Full-Time

Hybrid working

Permanent

45311

Non-Executive

Senior Business Process Analyst

Guildford or Birmingham - Hybrid

About the Role

We have a fantastic opportunity to join our Business Simplification Practice as a Senior Business Process Analyst, providing business process analysis expertise to support the delivery of change improvements across AZUK. You'll have a passion for improving ways of working and operational efficiency, working alongside key stakeholders and local experts at all levels, you will have a thorough understanding of the approach to business process analysis and re-engineering (BPR) and champion the need to improve, simplify and digitalise change.

Key Accountabilities

Working with our Business to analyse complex As Is processes, re-engineering /re-designing and subsequently creating operationally efficient To Be business processes & operating models.

Utilising knowledge of where and how traditional processes and business performance can be improved through streamlining, standardisation & simplification, and/or enhanced for digital and automation purposes.

Working with our Business to translate corporate business strategies and goals into operational improvement opportunities, ensuring that all levels of management understand & support them to actively drive improvement and transformation in their functional areas.

Championing the use of our process knowledge repository across the business to help drive consistency, simplification & visibility of business processes.

Embracing new and existing change methodologies (Lean, Agile, Systems Thinking, Process Mining) and utilising these appropriately.

Providing training and coaching support for less experienced team members.

Actively engaging in the development & evolution of our own internal team practices & methodologies

About You

Skills and Experience

Proven experience in business process analysis, re-engineering and improvement, experience in process / data mining would be beneficial

Qualified in Lean Six Sigma and/or CBAP, other relevant qualifications such as Prince 2 and APMP would be beneficial

Change methodology awareness such as : Design thinking, Agile, Systems Thinking

Proven analytical and problem solving skills

Experience in capturing complex business requirements and working with the business to scope, plan, initiate and deliver change, .

Proficiency in process mapping (ideally BPMN)

Excellent communication / collaboration / facilitation skills working across multiple locations

Understanding and proven delivery of estimating, tracking and demonstrating change, utilising Waterfall, Agile methodologies (or a hybrid of both)

Understanding and experience of supplementary technologies and methodologies such as offshoring, automation and other digital solutions would be an asset

Previous experience of working in an insurance or financial services based organisation beneficial.

What We Will Offer You

You'll combine working from home with working from the Guildford or Birmingham office, there will be occasions when you'll need to travel to other UK office locations to support discovery and delivery phases (primarily through shadowing and workshops).

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from, including, retail discounts, discounted insurance cover and our newly launched ElectriX car purchase scheme, so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

25 days holiday + bank holidays, with the opportunity to buy / sell upto 5 days

Annual company and performance-based bonus

Generous pension contributions and Life Cover up to 4 x salary

Retails discounts

Discounted insurance products

Our Ways of Working

Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.

Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Our Purpose and Values

We secure your future

Be Brave | With Heart | Everyone Counts | Inspiring Trust

Our purpose and values are more than just words on a website - they are the why and how of Allianz. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed.

Diversity & Inclusion

At Allianz, we value diversity and inclusion and back this up with our accreditations. Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, a Disability Confident employer, Stonewall Diversity Champion members, signatories of Business in the Community’s Race at Work Charter, and an Armed Forces Covenant gold standard employer.

We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities. We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career.

We encourage our people to advocate for what they need, we listen, and we act – this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments.

Join us - Let’s Care for Tomorrow.

45311 | Operations | Professional | Non-Executive | Allianz UK | Full-Time | Permanent