Operations Specialist E-Commerce (temporary until autumn 2022)

ODLO International AG — Hünenberg
06 AprilSpecialist100%

For the duration of our ERP and CRM project, we are looking for a team backup to support the most important e-commerce operations processes during project phase.

Operations Specialist E-Commerce (temporary until autumn 2022)

Born in Norway and engineered in Switzerland, ODLO offers performance sportswear across multiple categories: functional base layers, running, cycling, cross country and outdoor. #ZeroExcuses With more than 70 years of heritage, ODLO, the inventor of performance sports underwear and the three-layer principle, continues to innovate, always making sure that it stays one step ahead, and is distributed in over 35 countries. #OneStep#Ahead

As a full-year performance brand, ODLO also shows strong commitment towards social and environmental sustainability and is proud of its leader status at the Fair Wear Foundation. #BeAwareOfWhatYouWear

For the duration of our ERP and CRM project, we are looking for a team backup to support the most important e-commerce operations processes during project phase.

Your tasks: 

  • Support all fulfilment activities around odlo.com, Marketplaces and other relevant e-commerce channels
  • Support and control our 3rd party fulfillment relationships such as: customer care outsourcing partner, online payment provider, carrier services and others
  • Liaise with German Odlo warehouse to ensure efficient and cost-effective logistics processes, support expansion to new markets and implement new delivery and payment methods
  • Handle 3rd level customer inquiries professionally and liaise with all necessary internal and external parties to find satisfactory solutions in a timely and efficient manner
  • Support the Omnichannel model of Odlo.com and maintain store locator, reserve-in-store or ship-to-store process, as well as the endless aisle implementation
  • Support the e-commerce team in handling user acceptance and features tests during the implementation and testing phase for running projects

What you bring: 

  • Bachelor’s degree in Business Information or Economics
  • Working experience in e-commerce or retail a must
  • Working experience in sport, fashion / lifestyle a plus
  • Very good organisational, analytical and project management skills 
  • Problem solving mind set
  • Team player with passion for digital sales

This you can expect:

  • Exciting tasks with lots of personal responsibility and personal scope in the dynamic world of sport
  • Traditional brand with open idea management and a pronounced social and environmental awareness 
  • Flat hierarchy with open communication and an uncomplicated, interactive and positive working atmosphere
  • Free use of the internal fitness center, vitamin stations (drinks & fruits) as well as the employee car park and participation in various employee events
  • Generous discounts on ODLO products

If you are motivated and curious to be "one step ahead" and would like to become part of our dynamic team, apply right away using the online application form! #ZeroExcuses
We are looking forward to meeting you!

  • Andreas Hindelang
  • Director E-Commerce

ODLO International AG
Herr Andreas Hindelang
Director E-Commerce
Bösch 47
6331 Hünenberg