Manager, Participant Recruitment

Celerion is committed to swift, exceptional clinical research through translational medicine.  Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster.  

The Manager, Participant Recruitment is responsible for identifying new and creative strategies to increase study participant population.  Oversee all pre-study participant screening and selection to ensure on-time sequencing of events in the areas of recruiting, admissions, physicals, outreach, and medical records.  Oversee study participant retention.

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Essential Functions

• Responsible for staff management in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; development and coaching of employees. 

• Develop strategic plans for increasing study participant population and implement new and creative techniques to identify new participant populations to meet client/operational demands while enhancing our ability to respond to client needs.
• Develop and oversee operational procedures for recruiting, admissions, outreach, medical records, retention, and physical screenings.
• Analyze feasibility of study participant recruitment through research using internal and external contacts.
• Gain thorough understanding of inclusion/exclusion clauses of each study to ensure proper SP recruitment, screening and admission
• Ensure each study is recruited and started full.
• Ensure staffing needs for physicals are met by coordination with Clinical Scheduler and Principal Investigator.
• Budgeting and cost control responsibility for Recruiting Department.
• Represent recruiting  team during client visits and ensure client satisfaction.
• Ensure coordination of study dates with study teams and client services
• Oversee, develop, and direct SP outreach program, including advertising.
• Ensure studies are assigned to Admissions Specialists.
• Make scheduling commitments to clients and ensure we lead the industry in our timelines.
• Ensure scripts and call guides used by recruiters and admissions are written.
• Ensure retention of Study Participants through review of surveys.
• Develop and compile measureables for all areas of responsibility.
• Evaluate procedures for efficiency and effectiveness in areas of responsibility.
• Create or assist in creating SOPs for all areas of responsibility.

Knowledge/Skills/Education/Licenses

• Bachelors Degree required.
• Bachelor’s Degree in Marketing, Business, Communications or related field preferred.
• Min 2 years Supervisor experience preferred.
• Experience in Marketing/Promotions/Sales preferred.
• Flexible schedule for varying work hours

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Celerion Values:       Integrity   Trust   Teamwork   Respect

Celerion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, marital status, qualified protected veteran status, or disability.