Corporate Communications Manager

JOB NUMBER: JB03753

VACANCY NUMBER: ADV04460

SHARE: https://www.careers.msccruises.com/vacancy/ADV04460/corporate-communications-manager-geneva

ORGANIZATION: MSC Cruises S.A.

BUSINESS AREA: Office

LINE MANAGER: VP Corporate Communications

The Corporate Communications Manager is an important role based out of the Company’s global headquarters in Geneva, Switzerland reporting into the VP Corporate Communications, within a larger function led by the Chief Communications Officer (CCO). He/she will focus on shaping, adapting and improving and enhancing existing corporate communications practices globally. The role will have a strong focus on reputation management and crisis response for the Cruise Division of MSC Group but will also involve global business/corporate media relations and sustainability communications.

We are looking for a hands-on, well-rounded corporate communications professional who is an expert communicator with a proven track-record in working for multi-national corporations and has experience working either at a European or global level. The successful candidate is someone who will thrive in a dynamic, fast-paced international organisation.

•Working closely with the VP Corporate Communications, manage the Company’s issues and crisis communications preparedness and governance by developing response materials for emerging issues and reputational threats as well as implementing frameworks for response with local and global teams, and external agencies;

•Assist in developing the global corporate communications strategy by translating the business goals into externally facing corporate communications strategies and programmes;

•Work with the VP Corporate Communications on providing support for Group level Government Affairs team on key projects and initiatives;

•Leads external corporate communications agency support by aligning teams on priorities and strategies to ensure seamless execution globally and in key markets such as the UK, USA, France and Switzerland;

•Manage personal relationships with key journalists, alongside in-market globally based PR teams and agencies, to pitch and cultivate story developments;

•Work with the Cruise Division’s Executive Chairman, brand CEOs and other Senior Executives, both at headquarters and across global markets, on delivery of key global business media opportunities;

•Partner with key departments within the Company, including Sales, Finance and Marketing, to deliver high-value and quality corporate communications;

•Act, when needed, as a spokesperson for the business and/or global lead in addressing incoming corporate communications enquiries;

•Write and edit corporate and financial press releases, talking points, presentations, scripts, briefing sheets and other materials;

•Attend relevant events and oversee delivery of interviews, press conferences, conferences and other media related activities;

•Help develop, implement and maintain appropriate metrics to evaluate impact and effectiveness of the function.

•Native-level English and French, other European languages are an advantage;

•Confident, competitive communications professional with 8 to 10 years’ experience in delivering high-quality corporate communications ideally, but not limited to, within the hospitality industry or related sectors;

•Sophisticated reputation management experience including preparing for and responding to issues and crises

•Experience of managing financial and/or business media is important whether for public or private companies, or ideally both

•Some experience of managing communications around sustainability and environmental topics a bonus

•A track record of successful business media relations with a good working knowledge of European media - Switzerland and France a strong advantage;

•Experience can be from agency and/or in-house roles, ideally related to managing reputations of both privately-owned and publicly-traded organizations;

•Effective in both formal and informal settings with business media, senior executives, peers and business partners;

•Flexible, able to roll up her/his sleeves and lead by influence, with an unshakeable can-do attitude;

•Proactive, self-starter, action and results oriented corporate communications professional.

EU-Passport / Right to work in Switzerland

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