Program Manager, Sales Learning and Development

Lenovo (Schweiz) GmbH

  • Publication date:

    18 May 2024
  • Workload:

    100%
  • Contract type:

    Unlimited employment
  • Place of work:

    Zürich

Program Manager, Sales Learning and Development

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

We’re seeking a high energy person to join our team as Sales Learning and Development (L&D) Manager and lead the mission critical initiative of developing our Sales representatives and managers across the world as part of our broader sales transformation initiative. This person will be a key member of the team and will be responsible for owning end to end management of our L&D program framework and content.

Specific responsibilities include:

  • Implement global framework for SMB Sales onboarding and Learning and Development by working with direct and extended teams across Lenovo.
  • BA/BS with 5 years combined experience working in sales training or coaching, or in telesales as a high performing rep or manager.
  • Experience creating and/or delivering sales training to B2B sellers
  • Ideal candidate will have worked with teams selling products, solutions, or services to the B2B customer base.
  • Understanding of the sales process, sales methodologies, and sales competencies needed to deliver value to customers, improved conversion, and positive sales growth.

· Act as liaison to Corporate Sales L&D team to leverage Lenovo’s Sales Enablement Academy for content and structure and be an advocate for our team.

· Work across multiple sources to collect, organize, and catalog existing Sales training content and build needed content from internal and external resources.

· Work closely with Regional Sales Leaders, Trainers, and Coaches to ensure courses are delivered and facilitating increases in customer acquisition and retention as expected.

· Collaborate with WW Sales leaders in eCommerce and with L&D managers across Lenovo to identify new and effective ways to train and develop Sales representatives and managers.

· Longer term, build a certification program and work with HR to support career development and sales progression ladder .

Keys to success:

· The successful candidate will possess the following character traits:

o High energy and passion for developing sales professionals

o Strong communicator and networker - across multiple functions, teams, and regions

o Flexible – do what’s needed to support global implementation

o Persistence – in pushing new initiatives

o Organized - in thought and work to ensure priorities are delivered as planned

o Resourceful – in finding creative ways to overcome obstacles, see through to a solution and influence others to support

o Curious – always seeking new ways to develop self and others

o Strong listener

o Action oriented

o Self-driven

o Service-oriented - willing to help stakeholders on a proactive basis

o Detail oriented - strong follow through to ensure quality

Preferred Qualifications: