Sales Operations Manager




Key information

  • Publication date:

    05 September 2023
  • Workload:

    60 – 100%
  • Contract:

    Unlimited employment
  • Language:

    English (Fluent), German (Fluent)
  • Place of work:


Sales Operations Manager (60-100%) -  Zurich

Are you a dynamic and strategic thinker with a passion for optimizing sales processes? Do you thrive in fast-paced environments and possess a knack for driving operational excellence? We're seeking a talented Sales Operations Manager to join our innovative recruitment industry team and make a significant impact on our growth trajectory.

About Us:
At ManpowerGroup, we're at the forefront of revolutionizing the recruitment industry. Our mission is to connect top-tier talent with exceptional opportunities, transforming careers and businesses along the way. With an impressive track record of success, we're committed to maintaining our competitive edge by consistently enhancing our sales operations.

Role Overview:
As our Sales Operations Manager, you'll be a key player in streamlining and optimizing our sales processes to ensure peak performance across our sales team. You'll collaborate closely with sales leadership to provide strategic insights, data-driven recommendations, and implement efficient processes that drive revenue growth and enhance customer satisfaction.

Key Responsibilities:

  • Sales Process Enhancement: Assess and refine the end-to-end sales process, identifying bottlenecks and areas for improvement. Implement strategies to enhance efficiency, shorten sales cycles, and increase conversion rates.

  • Data-Driven Insights: Analyze sales data and generate actionable insights to enable informed decision-making. Develop sales forecasts, performance metrics, and dashboards that provide real-time visibility into team performance.

  • Sales Technology Management: Oversee the selection, implementation, and optimization of sales technology tools, such as CRM systems and sales analytics platforms. Ensure seamless integration and utilization across the sales team.

  • Cross-Functional Collaboration: Work closely with marketing, finance, and operations teams to align strategies, share insights, and drive a cohesive approach to business growth.

  • Training and Development: Provide training and support to the sales team, ensuring they're equipped with the tools, resources, and knowledge needed to excel in their roles.

  • Performance Measurement: Develop and implement KPIs to measure sales team performance and track progress towards goals. Regularly report on key metrics to senior management.


  • Proven experience (3-5 years) in sales operations or a related role, preferably within the recruitment industry or high-growth companies.

  • Strong analytical skills with proficiency in data analysis and visualization tools (e.g., Excel etc.).

  • Familiarity with CRM systems (e.g., MSD, PowerBI) and sales analytics platforms.

  • Exceptional project management skills with the ability to prioritize and manage multiple initiatives simultaneously.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

  • Strategic thinker with a keen eye for identifying process improvement opportunities.

  • Fluent in English and German, French is a clear plus.

What We Offer:

  • Excellent Team Spirit with entrepreneurial approach.

  • Collaborative and innovative work environment that values creativity and initiative.

  • Excellent social security benefits (BVG).

  • Attractive participation scheme in addition to basic salary.

  • 5 weeks of vacation.

  • Additional two days of vacation during Christmas and New Year.

  • Internal Career Mobility and continuous education opportunities.

  • Home office possibility.

Join us in shaping the future of recruitment. Apply now to become our Sales Operations Manager and drive excellence in our sales processes while propelling our company to new heights.


  • Manpower